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9.8

Spot Score

DocuSign - Electronic Signature Software

DocuSign Reviews in June 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.3

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DocuSign Reviews & Ratings

3.3

Good

Based on 2831 ratings & 2954 reviews

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terible

(534)

Spotsaas Editor’s POV

DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 431-440 out of 2954

JL

Juan L

08/01/23

5 out of 5

"Ease of Use"

What do you like best about DocuSign? The templates are clutch. Makes life so much easier. What do you dislike about DocuSign? For our business we have not found anything that we dislike about docusign. What problems is DocuSign solving and how is that benefiting you? Our productivity in obtiaing signatures on various documents that has cut down the processing time by 75% and has increased our productivity and lessend a strain on our resources.

AU

Anonymous User

08/01/23

5 out of 5

"Super Easy to Use"

What do you like best about DocuSign? How fast and easy it is to use DocuSign. What do you dislike about DocuSign? Some of the administrative functions are a little less than intuitive and take research to figure out configuration of the account. What problems is DocuSign solving and how is that benefiting you? Obtaining fast signatures from various entity officers located around the world.

DV

Danica V

08/01/23

5 out of 5

"Efficiency and Convenience"

What do you like best about DocuSign? All documents can be uploaded, signed, and organized in one place. It is very useful in keeping track of approval signatures and its progress. Also, it provdes a page showing the certification of signature validity. What do you dislike about DocuSign? It can be tricky for "non-tech savvy" individuals. It may also take time to learn how to Bulk Send or create Templates. However, these are easily learnable and definitely beneficial. What problems is ...

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RF

Renee F

08/01/23

5 out of 5

"Makes getting repetitive documents signed easy"

What do you like best about DocuSign? I like being able to creat templates. For forms we use over and over, being able to define each field is a game changer. What do you dislike about DocuSign? The price can be above competitors but I like knowing I am with a company that will be very careful with security and be cutting edge on technology. What problems is DocuSign solving and how is that benefiting you? DocuSign is a simple way to have onboarding forms completed and well as other routine ...

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MC

Maria C

08/01/23

5 out of 5

"Very intuitive program! Easy to use."

What do you like best about DocuSign? I work with a lot of our members and sometimes I have to send quite a few documents for signature and approval. I love that I can create a teamplate and then just send it out based on the approval needs. I also like that I can copy or forward the document to another party without the need to download the document and resent. What do you dislike about DocuSign? I don't think I dislike anything, an improvement could be to be able to edit the document if ...

Read more

AU

Anonymous User

08/01/23

5 out of 5

"Docusign is well recognized in the field of electronic execution of documents and easy to navigate"

What do you like best about DocuSign? Ease of use and ability to customize envelopes so they look more like they are direct from sender, reducing the chances of looking less like spam or phising attempt. What do you dislike about DocuSign? The presentation of envelopes could be cleaner. There is no ability to repeat fields on every page and the filing system and search functions could be improved upon. When raised with DS , I was advised this was not a filing solution , it was a signing ...

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LP

Leo P

08/01/23

5 out of 5

"Streamline with DocuSign"

What do you like best about DocuSign? I like the functionality and how user-friendly DocuSign is. I like the reminder set up that can be used when sending envelopes for signature. What do you dislike about DocuSign? The one thing I don't like about DocuSign but can go pretty much for any company is when your account rep tries to upsell you products you don't need. What problems is DocuSign solving and how is that benefiting you? accountability and on signatures

NA

Nathan A

08/01/23

5 out of 5

"Simple and powerful"

What do you like best about DocuSign? Easiest way to get things signed. Turnaround time is reduced when DocuSign is the option. What do you dislike about DocuSign? Pricing can get a little complicated and expensive. You have to weigh the cost benefit to the outcomes you see as a result. What problems is DocuSign solving and how is that benefiting you? It allows us to get signed documents from customers, partner, vendors, etc. in a straight forward and easy manner. Integrated with SSO and ...

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AU

Anonymous User

08/01/23

5 out of 5

"Docusign it easy, intuitive and flexible"

What do you like best about DocuSign? I like the simple interface best. I can get a document uploaded, mapped, and sent in less than a minute. Time is my most valuable commodity and Docusign saves me hours per year. What do you dislike about DocuSign? The admin functionality can be confusing and require multiple settings to achieve a single feature function. It is less flexible than other tools. What problems is DocuSign solving and how is that benefiting you? Rapid and secure contract ...

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TT

Tammy T

08/01/23

5 out of 5

"Very easy to use and a great time saver for our staff."

What do you like best about DocuSign? We have staff & clients in several counties, and using DocuSign to have various forms and documents signed allows our staff to focus on work to be done without having to spend a lot of time traveling around, and use a lot of paper/ink printing out those forms and documents, and spend even more time scanning them back in. DocuSign is easy to use, intuitive, and the cost is reasonable. Creating templates for staff to use for common forms is also easy, ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].