9.8
Spot Score

DocuSign Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $10 / Month when Billed Yearly
DocuSign Reviews & Ratings
Spotsaas Editor’s POV
DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more
DocuSign pros and cons
Streamlines document signing process, making it efficient and convenient.
Offers a range of features for managing documents and agreements effectively.
Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.
Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.
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Showing 421-430 out of 2954
AU
Anonymous User
08/01/23
"Easy & Straight Forward"
What do you like best about DocuSign? Many features, from initials/signatures with the date to verify authenticity. Also, I can add in signing orders. This is especially useful when I am sending a document through a chain of command. What do you dislike about DocuSign? There are too many tools on the side in the standard fields that I don't use on the day to day. It kind of cluttering up the side bars. Everything else look good. What problems is DocuSign solving and how is that benefiting ...
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AU
Anonymous User
08/01/23
"Fast and Convenient"
What do you like best about DocuSign? Easiest way to get clients to sign documents, especially when they aren't tech savvy. What do you dislike about DocuSign? I haven't experienced any downsides! We love it What problems is DocuSign solving and how is that benefiting you? We have to have signed documents for everything, and esign is not available through all our companies!
KC
Krista C
08/01/23
"Docusign makes life easy!"
What do you like best about DocuSign? Docusign is very easy to use, customer service is great! It saves paper, postage, and time! What do you dislike about DocuSign? Nothing to dislike, everything works like we like it, and if we ever have a problem figuring it out, its a quick short call to customer service. What problems is DocuSign solving and how is that benefiting you? When I need to collect more than a signature, such as copies of documents that need to be collected, they show me how ...
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AU
Anonymous User
08/01/23
"Graet"
What do you like best about DocuSign? Good system, easy to use, freindly service. What do you dislike about DocuSign? Price is too muctch, thet should lower the cost. What problems is DocuSign solving and how is that benefiting you? No need to use fax
AU
Anonymous User
08/01/23
"Docu-Sign is a must."
What do you like best about DocuSign? Docu-sign has allowed us to get contracts and change orders approved faster and more seamlessly. It has been a game changer for our organization. What do you dislike about DocuSign? Only downside is that we don't have the opportunity to walk clients through documents as we would in person. This sometimes results in clarification needed down the road. What problems is DocuSign solving and how is that benefiting you? Docu-sign resolves the issue of ...
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AU
Anonymous User
08/01/23
"Docusign makes my job 100% easier!"
What do you like best about DocuSign? I am in HR and I need employees to sign documents often. My employees are spread out across several states so having the ability to sign electronically is a lifesaver. What do you dislike about DocuSign? It automatically saves new people into the address book but won't save someone with the same name/different email unless I manually add them. I would like it if there was a quick link button to select that will save the new person in the address ...
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CD
Cari D
08/01/23
"Easy to Use"
What do you like best about DocuSign? Docusign is very user friendly and makes filling out documents and signing them so easy. What do you dislike about DocuSign? Nothing that I have seen so far. It is very easy to use. What problems is DocuSign solving and how is that benefiting you? Signing and filling out documents in a remote workforce
AU
Anonymous User
08/01/23
"Docusign has been a great tool!"
What do you like best about DocuSign? I like how we get notified when documents are reviewed, signed and completed by the clients. What do you dislike about DocuSign? I can't think of anything that I don't like at this time. What problems is DocuSign solving and how is that benefiting you? Allowing the clients to easily access required documents and send them to use super easily.
PB
Pauline B
08/01/23
"Docusign"
What do you like best about DocuSign? Docusign is very helpful to our company. We need many items signed by persons who do not live locally and DocuSign allows that to happen in a timely manner while remaining HIPPA compliant What do you dislike about DocuSign? I sometimes have difficulty making templates. I am able to reach out to support services for assistance though What problems is DocuSign solving and how is that benefiting you? It allows out of town family members to sign in a HIPPA ...
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AD
Andrea D
08/01/23
"DocuSign has changed how our company operates overall."
What do you like best about DocuSign? We needed to streamline our very time consuming processes we had in place for paper management. Prior to DocuSign, a form was created by hand and signatures were added as the individual form was passed from one approver to the next, there could be upwords of 100 documents needing approval at one time, each requiring 6 signatures. Not only this process but also the management of yearly contracts for 350+ staff. A single staff member would create all the ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].