DocuSign Reviews in June 2026: User Ratings, Pros & Cons

"CLM for all types of users!"

What do you like best about DocuSign? The ability to easily teach new users how to leverage this product is one of it's highlights! Self-guided education was supportive and allowed non-tech people to quickly build powerful automations and setting up conditional logic and custom routing is so easy! The storage and integrations with products like SmartSheet also make this invaluable for external reporting of statuses as well as document storage. being able to build easily accessible web ...

"Great experience overall"

What do you like best about DocuSign? DocuSign has so many different options, and they are all user friendly. I particularly love the batch sending because it saves me so much time overall, as well as the fact that it automatically detects the fields to fill in. What do you dislike about DocuSign? Since we have a team account, I wish we could have shared access to the same documents across the multiple users, but that is not an option unfortunately. So we use the "Send a copy" feature ...

"DocuSign is a wonderful tool!"

What do you like best about DocuSign? I like how easy it is create templates and to send a basic document. It is also easy to go back to find your old signed documents. I have been using DocuSign for years, and it is great! What do you dislike about DocuSign? The customer service has not always been helpful. Over the last few years, my company has run into a few issues that customer service has not been able to solve. What problems is DocuSign solving and how is that benefiting you? We send ...

"DocuSign Meets Our Needs"

What do you like best about DocuSign? Ability to use DocuSign seemlessly on desktop and mobile. What do you dislike about DocuSign? Not much but sometimes the emails from DocuSign are time sensitive and links needs to be re-sent What problems is DocuSign solving and how is that benefiting you? None to my knowledge at this time

"Ease and Efficiency is Key!"

What do you like best about DocuSign? The efficiency gained is immeasurable to the process. The workflow allows staff to not spend time babysitting. What do you dislike about DocuSign? Nothing at this time. The enhancement to the process is helpful. What problems is DocuSign solving and how is that benefiting you? Staff efficiency which allows for time to accomplish other tasks.

"Great experience"

What do you like best about DocuSign? DocuSign is easy to use, streamlines our processes and makes us much more efficient. I am able to easily track the status of envelopes. What do you dislike about DocuSign? There are no downsides to DocuSign. All is working as expected. What problems is DocuSign solving and how is that benefiting you? DocuSign is helping us track and deliver documents efficiently and in a timely manner. We can sign documents anywhere making us more productive and execute ...

"DocuSign for the Win"

What do you like best about DocuSign? Using DocuSign eliminates the need to send hard copies via email or other means to gather signatures; it allows for all necessary signatories to be included in the proper order and to receive fully executed copies of the document at hand. I also appreciate the edit option and being able to see who has and has not signed and being able to send reminders. What do you dislike about DocuSign? I don't have anything to add in terms of things I dislike about ...

"Excellent Product!"

What do you like best about DocuSign? The flexibility and ease of use that it has provided to our company What do you dislike about DocuSign? Used to have great support but has been lacking recently What problems is DocuSign solving and how is that benefiting you? In Person Signing and the ease of use while on the road

"Great business solution for signatures"

What do you like best about DocuSign? Docusign is so easy to use and allows for ease of use for signing your own documents. What do you dislike about DocuSign? There is nothing I can say that I do not like about Docusign. What problems is DocuSign solving and how is that benefiting you? When we have so many agreements and documents that need exeucted, this is so helpful.

"Easy & Great for Business"

What do you like best about DocuSign? The ease of sending an agreement to a single point of contact or multiple shareholders makes DocuSign the optimal platform for sending secure documents. What do you dislike about DocuSign? There's not much to dislike about the platform. Maybe some functionality about when to add recipients, but that's nit-picky feedback. What problems is DocuSign solving and how is that benefiting you? Securely sends confidential documents that are required for my business.