DocuSign Reviews in June 2026: User Ratings, Pros & Cons

"Ease and Efficiency is Key!"

What do you like best about DocuSign? The efficiency gained is immeasurable to the process. The workflow allows staff to not spend time babysitting. What do you dislike about DocuSign? Nothing at this time. The enhancement to the process is helpful. What problems is DocuSign solving and how is that benefiting you? Staff efficiency which allows for time to accomplish other tasks.

"The DocUSign Way"

What do you like best about DocuSign? Organizationally DocuSign has been a blessing to our company, as it allows us to process documents for signatures, and accuracy, and reliably provide a copy of every document to each and every party that has an interest in the specific form being used. We have a real estate company and prior to DocuSign, we had cases and cases of boxes and spent hours organizing files, looking for a file, or worried about something missing in the files. That is no ...

"excellent e-signature software"

What do you like best about DocuSign? I like the layout of the website. It is easy to navigate through What do you dislike about DocuSign? The customer account service is not great. When we have questions about invoices, no one responds in a timely manner What problems is DocuSign solving and how is that benefiting you? We had issues with delayed signatures that were needed for contracts. Being able to provide an e-signature process eliminates those delays

"Made agreement signing so much easier"

What do you like best about DocuSign? It's extremely easy to upload an agreement, mark the fields you want everyone to complete - and just send it to signature. What do you dislike about DocuSign? The title of emails, sent to the people who are supposed to sign the agreements, are confusing and people sometime miss the links - and need to be reminded What problems is DocuSign solving and how is that benefiting you? The problem of making sure multiple people sign agreements without the need ...

"Decreased Employee Onboarding Time!"

What do you like best about DocuSign? DocuSign has significantly decreased our touch times for onboarding employees, especially with the ease of including other employees on the email chain for their awareness. What do you dislike about DocuSign? I wish DocuSign intergrated with our Human Resource Information Systems so we could decrease touch time on paper processing. It would also be nice to see more tutorials as well to help with some issues that we have experienced. What problems is ...

"DocuSign Easy"

What do you like best about DocuSign? Easy to use, distribute, and manage forms requiring electronic information. What do you dislike about DocuSign? Difficult to adjust form field sizes on some documents. What problems is DocuSign solving and how is that benefiting you? Provides a simple, unified, and managed process for obtaining electronic information that needs to be added to one or more documents.

"Thoughtful features and intuitive design"

What do you like best about DocuSign? DocuSign reduces friction in the deal process and helps close deals faster. Our team loves the features and design of the product, making it easy to learn with minimal training. What do you dislike about DocuSign? Occasionally DocuSign emails are sent to spam, but I'm not sure if this is DocuSigns fault. What problems is DocuSign solving and how is that benefiting you? Routing contracts securely and quickly while providing fully executed copies ...

"DocuSign is a wonderful tool!"

What do you like best about DocuSign? I like how easy it is create templates and to send a basic document. It is also easy to go back to find your old signed documents. I have been using DocuSign for years, and it is great! What do you dislike about DocuSign? The customer service has not always been helpful. Over the last few years, my company has run into a few issues that customer service has not been able to solve. What problems is DocuSign solving and how is that benefiting you? We send ...

"Great experience overall"

What do you like best about DocuSign? DocuSign has so many different options, and they are all user friendly. I particularly love the batch sending because it saves me so much time overall, as well as the fact that it automatically detects the fields to fill in. What do you dislike about DocuSign? Since we have a team account, I wish we could have shared access to the same documents across the multiple users, but that is not an option unfortunately. So we use the "Send a copy" feature ...

"DocuSign Meets Our Needs"

What do you like best about DocuSign? Ability to use DocuSign seemlessly on desktop and mobile. What do you dislike about DocuSign? Not much but sometimes the emails from DocuSign are time sensitive and links needs to be re-sent What problems is DocuSign solving and how is that benefiting you? None to my knowledge at this time