DocuSign Reviews in June 2026: User Ratings, Pros & Cons

"DocuSign Global Admin Review"

What do you like best about DocuSign? The ease of sending documents electronically for signature. What do you dislike about DocuSign? The inability to really customize the routing of PowerForms, What problems is DocuSign solving and how is that benefiting you? Time and money to obtain signatures to internal and external customers

"Great E-Signing Product For a Price"

What do you like best about DocuSign? DocuSign is a very intuitive and well designed e-signing product. Our staff picked up the usage of it right away and it didn't require a ton of training. Clients are able to use the envelopes without issue and we rarely if ever hear complaints about confusion on how to e-sign. Lot of versatility and control within the product to get whatever you need e-signed sent out. What do you dislike about DocuSign? Cost. DocuSign is the leader of the e-sign space ...

"Excels in some areas, needs some improvements in others"

What do you like best about DocuSign? Easy way to get signatures from our members who can't make it into our offices. What do you dislike about DocuSign? The customer service sometimes seems lacking. Errors occur for no apparent reason, and global settings can be difficult to change. What problems is DocuSign solving and how is that benefiting you? Being able to get signatures for things that would otherwise require someone to drive to our office. It's convenient, and quicker, because it ...

"Exceptional time saving for signing contracts"

What do you like best about DocuSign? Ease of use and commitment by employees, customers, and vendors to also leverage the platform. What do you dislike about DocuSign? I have not experienced an issue that was overly frustrating. What problems is DocuSign solving and how is that benefiting you? Speed to get customer, partner and vendor contracts signed with no physical paperwork.

5 Star Experience

I never want to sign anything in any other way. Intuitive platform, minimises printing and can be done on the go, which accelerates agreement turnaround massively.

"It's good for what it is, but some times lacking"

What do you like best about DocuSign? It's an easy solution to get your esignatures in whether by singular envelope or by batches. i like the ease of functionality as well as the customizability of the fields. What do you dislike about DocuSign? I wish that it had in line fields that can be utilized as a true end-to-end template. I always have to edit my Word template, then upload to DocuSign, then fill in / modify field placements. I hope that one day you can do it all within DocuSign. I ...

"Average product with basic tools"

What do you like best about DocuSign? Average product with basic tools. Does the job at the end of the day, but there are much more affordable options out there. What do you dislike about DocuSign? If the templates were a little easier to set up it would be great. What problems is DocuSign solving and how is that benefiting you? We no longer have to depend upon faxed documents as proof that our clients agree to our policies and standards.

"Great time-saver and easy to use"

What do you like best about DocuSign? Saves me so much time when getting our contracts signed --- especially when we require at least two signatures from our side and sometimes two from the other side, along with the signers being in numerous locations throughout the world. What do you dislike about DocuSign? Haven't found anythg yet that is a big game changer for me. What problems is DocuSign solving and how is that benefiting you? Time saving and cost of not having to mail or overnight ...

"Quickly and easily send documents for parent signatures."

What do you like best about DocuSign? I like that it provides a detailed report of when documents were sent, reviewed, and signed. What do you dislike about DocuSign? If one person voids the document, it voids it for everyone. For our purposes, if one person refuses to sign that is okay because the other people that signed still make it valid. What problems is DocuSign solving and how is that benefiting you? It saves us from continually mailing out documents through the mail and almost ...

"An Admin's Experience for Almost 5 years"

What do you like best about DocuSign? I really liked that it's pretty user-friendly for end users. Also, I've appreciated how when there are system issues for our end users-- it's usually not the DocuSign software that's the issue. What do you dislike about DocuSign? The new managed shared access feature for our needs in the insurance businesses. It's really tough to deal with this new feature because we have many users in-house that need to see other users' inboxes. Even tougher for our ...