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9.8

Spot Score

DocuSign - Electronic Signature Software

DocuSign Reviews in June 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.3

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DocuSign Reviews & Ratings

3.3

Good

Based on 2831 ratings & 2954 reviews

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terible

(534)

Spotsaas Editor’s POV

DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 371-380 out of 2954

AU

Anonymous User

08/08/23

4 out of 5

"VP - Supply Chain"

What do you like best about DocuSign? Very simple to use and makes signing documents while on the go extremely easy. Traveling constantly makes it hard to physically sign documents but DocuSign allows my team to always ensure that I'm able to sign the documents that they need completed. What do you dislike about DocuSign? The downside of DocuSign is really only it's pricing. Sending an envelope is all flat pricing despite if it's 1,000 pages long or 1 page long. What problems is DocuSign ...

Read more

ZT

Zeal T

08/07/23

5 out of 5

"Eco Friendly and Most Efficient"

What do you like best about DocuSign? Fast, Error free, Saving papers, readily available records and Secure. DocuSigned documents are accepted in the court of law as an official proof of evidence that helps many to retain paper copies for years. The docusign history is easily accessable and any document can be found in a minute. What do you dislike about DocuSign? Sometimes emails go in the Spam folder and customers cannot find it and delay happens in signing. Access code email goes in the ...

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AU

Anonymous User

08/07/23

3.5 out of 5

"A great all around tool for electronic signatures"

What do you like best about DocuSign? It's easy to use and nearly everyone is familair with the basics of using it to fill out and sign documents. For the most part the setup of documents for signature is also very easy to use. What do you dislike about DocuSign? There are some features that competitors do better, like it's not easy to integrate text into document templates in a way that is seamless. Also they could provide more clarity on your envelop usage and limits. What problems is ...

Read more

AU

Anonymous User

08/07/23

5 out of 5

"DocuSign rocks!"

What do you like best about DocuSign? DocuSign makes the work for our department much easier. What do you dislike about DocuSign? There is nothing I dislike because it is a great product. What problems is DocuSign solving and how is that benefiting you? It allows us to get important questions answered for applicants.

AU

Anonymous User

08/07/23

5 out of 5

"Meets our Electronic Signing Needs"

What do you like best about DocuSign? DocuSign is very easy to use. Our users can hop in and use DocuSign with little training. It does not take a lot to manage the program since it is easy to use and issues rarely happen. It is quick for the signing individual to use. What do you dislike about DocuSign? Cost is the main issue that we have issues with. It is not a cheap product. What problems is DocuSign solving and how is that benefiting you? DocuSign helps us collect signatures for ...

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GC

Garry Carter

08/06/23

1 out of 5

User unfriendly website

I tried the monthly trial, fortunately before subscribing. It's a most confusing and user-unfriendly website. All I wanted to do was send out letters with a digital signature but it seems to assume that you are asking for a signature from the recipient. Not much help was available, but after spending much time watching numerous YouTube videos I decided it easier to make trips to the post office.

SK

SHIV K

08/04/23

4 out of 5

"DocuSign for effortless and easy to use tool for getting signature online"

What do you like best about DocuSign? DocuSign is an extremely user-friendly as well as well-designed e-signing program. We can easily get the signature of our vendors and staff which are located at different places, which saves a lot of time and effort. DocuSign is simple to make use of, intuitive, and also the price is affordable. Making templates for staff to use for common forms is additionally straightforward, helpful, and a time saver for them. What do you dislike about ...

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BF

Brian F

08/04/23

4 out of 5

"Good experience for life sciences"

What do you like best about DocuSign? The Life Sciences Validator for Part 11 compliance that DocuSign features is a very valuable asset for a medical devices company who uses Docusign. Although other services provide some aspects of this compliance, DocuSign's implementation is the easiest. What do you dislike about DocuSign? Although the feature set is great for every day business use and life sciences compliance, the cost of DocuSign is high when compared to other similiar software ...

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JA

Justin A

08/04/23

5 out of 5

"Great Product for eAgent Franchises"

What do you like best about DocuSign? Easy to use and well thoughtout platform for real estate brokerages. What do you dislike about DocuSign? Would like it to better integrate with more vendors with a 2-way sync. What problems is DocuSign solving and how is that benefiting you? Transaction management.

QK

Quinn K

08/03/23

5 out of 5

"Great Product"

What do you like best about DocuSign? It's easy to use, easy to implement, and others are familiar with Docusign which makes the entire process helpful. The interface is nothing special, but looks very professional and legit. What do you dislike about DocuSign? I'd have to say there is nothing I dislike. I like that regular updates and additions are being added from time to time. They do a great job from a product standpoint. What problems is DocuSign solving and how is that benefiting ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].