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9.8

SpotScore

DocuSign - Electronic Signature Software

DocuSign Reviews in September 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.97

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Starts from $10 / Month when Billed Yearly

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DocuSign Reviews & Ratings

3.97

Very Good

Based on 2607 ratings & 2954 reviews

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Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terrible

(534)

Spotsaas Editor’s POV

DocuSign handles document signing and management effectively for most workflows. Users report the signing process is straightforward, and the platform reduces time spent on manual document handling. The main limitation is customer support—multiple reviewers cite slow response times and billing errors that took weeks to resolve. Before signing up, verify in a demo ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 341-350 out of 2954

R

Rachel

09/05/23

5 out of 5

Very easy to use

This is a very straightforward service to use. It links directly from my document management system so makes the flow of contracts very easy.

OM

omar montenegro

09/05/23

5 out of 5

great company we use them every day and…

great company we use them every day and looking forward to keep using their services

LF

Laetitia Fayolle

09/04/23

5 out of 5

With Docusign, time of signature process reduced

Docusign change our contractual process in our bank and for our clients Before : at least 1 week to sign a contract Now: within 24 hours the contract is fully signed ! You test it once & you adopt it right now !

NA

Nathan Azille

09/04/23

5 out of 5

Great website

Date of experience: September 05, 2023

B

Brendan

09/04/23

5 out of 5

DocuSign makes life for an entrepreneur…

DocuSign makes life for an entrepreneur easier and simpler and ensures you present a professional image. DocuSign has saved me a ton of time.

TG

Tyson Gomez-Painter

09/04/23

5 out of 5

EASY TO USE

It's quite easy to use and to get the signatures for a contract, especially for a multinational company

AF

Asher Feuerwerker

09/03/23

1 out of 5

sent mistake

sent mistake . and they counted it as an envelope. bad customer service

AF

Asher Feuerwerker

09/03/23

1 out of 5

sent mistake

sent mistake . and they counted it as an envelope. bad customer service

OW

Oliver Walker

09/03/23

5 out of 5

Smooth contracting experience

Everything in one place, it's quick and easy. I really like it.

N

Niamh

09/03/23

5 out of 5

Quick & Easy

Easy to use, quick and secure

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].