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9.8

Spot Score

DocuSign - Electronic Signature Software

DocuSign Reviews in June 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.3

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Starts from $10 / Month when Billed Yearly

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DocuSign Reviews & Ratings

3.3

Good

Based on 2831 ratings & 2954 reviews

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terible

(534)

Spotsaas Editor’s POV

DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 311-320 out of 2954

KC

Kevin Cruickshank

09/12/23

4 out of 5

Secure

Fast, convenient

C

Crowdmanager

09/12/23

5 out of 5

Great tool

Sign deals in 1-2-3

SM

Siobhan McCullough

09/11/23

5 out of 5

Fabulously useful tool

Fabulously useful tool. Easy to use and saves so much paper and time. I have managed to roll out 80 employment contracts with minimal fuss using Docusign. Cannot fault it.

R

RPacheco

09/11/23

5 out of 5

Quick and very easy to use

Quick and easy to use especially if you set up your templates. Takes less than 5 mins to send off a contract! The tracking function is very useful to see if the signatories have viewed the document so you can follow-up with them. Though the recipient notifications tend to go into the junk folder, we can pre-empt this by giving them a heads-up. As a bonus, they have interesting free webinars dealing with the changing economy and the way we now work. Our business has been using docusign for ...

Read more

BM

Barry Mathers

09/11/23

5 out of 5

User

I find the product very user friendly.

D

Dimitar

09/11/23

5 out of 5

Love it all the way through!

Date of experience: September 12, 2023

C

Chel

09/11/23

4 out of 5

I find this extremely easy to use

I find this extremely easy to use, its a great way to track and log documents we are legally required to provide to tenants. My only complaint is that I wish you could set up templates so the same generic documents can be attached - along with the ones you need the tenant to sign. At the moment you have to keep reuploading the same generic documents along with the one that needs to be signed - otherwise it doesn't automatically realise its part of a template

ML

Michael Logue

09/11/23

5 out of 5

Very intuitive and user friendly work…

Very intuitive and user friendly work flow. Very versatile.

JR

Julian Rex

09/11/23

1 out of 5

Spam

I signed up for free. They send promotional email almost everyday. Very annoying. I wanted to delete my account but the delete option is hidden away somewhere where no one could find. Very bad user experience.

JR

Julian Rex

09/11/23

1 out of 5

Spam

I signed up for free. They send promotional email almost everyday. Very annoying. I wanted to delete my account but the delete option is hidden away somewhere where no one could find. Very bad user experience.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].