DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"Quick and easy "

What do you like best about DocuSign? DocuSign was very easy to download and use. What do you dislike about DocuSign? There wasn't anything that I didn't like. Recommendations to others considering DocuSign: This software will make your life easier. What problems is DocuSign solving and how is that benefiting you? I had to sign very important documents and DocuSign made it easy for me.

"DocuSign as safe, reliable as it gets"

What do you like best about DocuSign? The reliability and the convenience; I've used DocuSign both as a user and as a consumer when I was buying a home, and have experienced zero issues with documents in over a year. The convenience of signing and delivering documents in a few clicks really speeds up my day-to-day operations. What do you dislike about DocuSign? Honestly, there isn't anything major that I dislike, although my clients have reported some issues with contacting support services ...

"Saves time & cuts paper costs"

What do you like best about DocuSign? I like that you can quickly send and receive documents. Have documents signed electronically for fastest processing. Instead of mailing documents and making multiple copies you can wait till the document is completed and print one copy. What do you dislike about DocuSign? I don't like that the documents expire and if I want to go back in and check information on docusign it sometimes says the document expired. Ok have to either request the document ...

"A must have, timesaver and productivity booster"

What do you like best about DocuSign? I love the integration with Winforms and the ability to use on PC or Mobile App. Very intuitive to use from a customer perspective, never had a question from a client on how to use. Love the workflow as well. What do you dislike about DocuSign? Have heard that digital signatures will not hold up in court, but have not verified this yet. Recommendations to others considering DocuSign: Would have to weigh the time savings versus the cost. But if you have ...

"Docusign delivers applications in a safe, fast and paper less manner!"

What do you like best about DocuSign? I like that docusign is user friendly and has an "Easy drag and drop" feature. You are also able to easily find the names and emails of people already in the system. The upload time is very efficient and fast! My experience with their support has consistently been excellent. Clients find that it is easy to use and prefer this method over traditional paperwork. Docusign also installs with ease, so no need to bombard tech support with questions regarding ...

"Best thing ever"

What do you like best about DocuSign? I love docusign. It has made home and car buying so easy and convenient. Saves time and energ . What do you dislike about DocuSign? I still don't understand how binding it is, legally, especially when you can just choose a font to represent your signature What problems is DocuSign solving and how is that benefiting you? Buying a hone, buying a car- don't gave to drive anywhere, get things done faster

"Better than it was, still not amazing"

What do you like best about DocuSign? They have a Salesforce integration, and the fact that clients can e-sign documents. For all intents and purposes it appears that Support is US based. What do you dislike about DocuSign? The UI is very confusing to create a template. I have the same few documents I use all the time, but their templates are not templates for signatures, they are merely placeholders of text. The process to make it "sign-able" has to be redone for each new document you send ...

"Signing Tax Forms Without Being in Person"

What do you like best about DocuSign? The fact that I'm able to sign important documents without actually having to be in person makes things much easier and more convenient. What do you dislike about DocuSign? I'm a little skeptical about the security involved in running DocuSign. There are a lot of important documents and information that can be handled through the service. Recommendations to others considering DocuSign: My biggest recommendation is to make sure the security is top of the ...

"Simple Document Signing solution"

What do you like best about DocuSign? Its simplistic straight to the point style. It gets the job done without excessive features. What do you dislike about DocuSign? I don't know how secure it really is and that slightly scares me. Recommendations to others considering DocuSign: Use it. It is easy and again it gets the job done with little to no hiccups. I have yet to have any real problems other than customers being unsure that it is a good solution or even legal to use this instead of an ...

"No longer need a printer!"

What do you like best about DocuSign? The most annoying thing about living in a digital age now is having to print out (and waste) paper due to signing a document. This solves that problem! What do you dislike about DocuSign? Honestly, there's nothing I dislike about it, except that it's not standard across all industries right now. More people need to use this product! Recommendations to others considering DocuSign: Use this immediately! What problems is DocuSign solving and how is that ...