DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"Like the integration with SFDC"

What do you like best about DocuSign? Seems to be very full featured and has a great integration with salesforce. It's an industry standard/familiar tool, so it's a seamless prospect experience What do you dislike about DocuSign? It would be nice to be able to send the document through a link that I embed in a native Gmail email instead of through their emailer (where it's at risk for going to spam). What problems is DocuSign solving and how is that benefiting you? Waiting for contracts to ...

"Docusign is a great Resource for my Business "

What do you like best about DocuSign? I love how easy Docusign is to use, I use it everyday and it always quick and efficient What do you dislike about DocuSign? I dont really dislike many things about docusign, it works very well for me! Recommendations to others considering DocuSign: I would highly recommend Docusign to others. What problems is DocuSign solving and how is that benefiting you? I am using docusign everyday to get contacts signed and that is so helpful to me and I know my ...

"Pretty Decent for E signature"

What do you like best about DocuSign? I like the whole concept. Its so easy to sign as docusign highlights places which need your signature and fills your name when its linked to your email account. What do you dislike about DocuSign? No complains. But only the fact that you have to remember docusign password as well. What problems is DocuSign solving and how is that benefiting you? Signing agreements fast and online.

"Excellent Product / easy to use"

What do you like best about DocuSign? Easy of use. My real estate docs are tied in to make it even easier. Even easier for the client to use. What do you dislike about DocuSign? This is minor, as other things I wish it did, they have already fixed/added. But I would like to be able to see if a client has started actually signing or just looked at it. Or even see where they are on it. So I know they had signed so far before stopping. But this is minor and no really a complaint but more a ...

"Easy system for fast sales"

What do you like best about DocuSign? Easy to use and easy to explain to new clients. Instant! What do you dislike about DocuSign? Sometimes doesn't send to the email and have to resend. Recommendations to others considering DocuSign: Use it! What problems is DocuSign solving and how is that benefiting you? No need to RAS or send contract via email and wait for document to come back.

"DocuSign - Once you use it, you will not want to be without it"

What do you like best about DocuSign? From my perspective, the key benefits of DocuSign include: - it is easy to learn, easy to use, and no more time consuming printing or scanning of documents. - the document sender is in full control of the signing process and knows the status of the document at all times. - it supports multiple signers in a user defined signature order/flow. - internal and external signatures are obtained quickly, typically in less than a day, where wet ink signatures ...

"New User of DocuSign"

What do you like best about DocuSign? Working in the insurance industry, we constantly need paperwork signed and submitted quickly. This program has totally changed the way we do business by letting the user insert a signature digitally. What do you dislike about DocuSign? It seems that sometimes you are not able to insert a signature or line of text - it can be finicky. What problems is DocuSign solving and how is that benefiting you? We are signing and submitting insurance documents. ...

"Sometimes it's too easy for people to understand"

What do you like best about DocuSign? If you desperately need a document to be signed, it's a great tool. Much better than trying to get a wet signature that is mailed, faxed or scanned. What do you dislike about DocuSign? It is so easy to use it can confuse people. There is also a lag between where to sign and if you just want to scroll through the document. What problems is DocuSign solving and how is that benefiting you? For documents that MUST have a signature, this is a fantastic tool.

"Two Thumbs Up!"

What do you like best about DocuSign? DocuSign is extremely user friendly and self explanatory. I love it when you don't need a freaking tutorial to figure out how to use a program. I also love that I get a copy of the completely document emailed to me and I don't have to log back in to download it. I like that it is secure and that it is widely recognized as such and is competely acceptable to use. What do you dislike about DocuSign? The fields other than signature, date signed, etc. can ...

"DocuSign Helps Close Deals Faster!"

What do you like best about DocuSign? Docusign helps remove the waiting in the contract phase of my clients approval. I prefer it over any other software and it is well known and trusted! What do you dislike about DocuSign? sometimes it takes a while to get the signatures in the correct places before sending off. Recommendations to others considering DocuSign: Have a good lead template to use to expedite the process faster What problems is DocuSign solving and how is that benefiting ...