DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"Not intuitive or friendly, but gets the job done"

What do you like best about DocuSign? Lawyer-approved online solution for contracts. What do you dislike about DocuSign? High cost and strange contract/plan terms. Terrible customer support. Can be confusing for contracts that require signatures from multiple parties. Recommendations to others considering DocuSign: While DocuSign seems to be the most known and respected company for this service, they do have a number of competitors out their now whose solutions are much more affordable and ...

"Not intuitive or friendly, but gets the job done"

What do you like best about DocuSign? Lawyer-approved online solution for contracts. What do you dislike about DocuSign? High cost and strange contract/plan terms. Terrible customer support. Can be confusing for contracts that require signatures from multiple parties. Recommendations to others considering DocuSign: While DocuSign seems to be the most known and respected company for this service, they do have a number of competitors out their now whose solutions are much more affordable and ...

"This is pretty great"

What do you like best about DocuSign? When I need something sign/sealed/delivered DocuSign is one of my go-to programs. It's easy to send the document, track receipt, and get the needed signature. There's no mess, no fuss, everything from tax documents to Non-disclosure agreements... heck even my bank uses DocuSign for loans and other documents. Makes things quick and easy to get the documents signed. What do you dislike about DocuSign? The free version only allows 3 documents to be signed ...

"Sales Operations Analyst "

What do you like best about DocuSign? Easy to use, navigate, and track my histories. What do you dislike about DocuSign? There is nothing I actually dislike about DocuSign. What problems is DocuSign solving and how is that benefiting you? Sending comp planss to rep to sign via DocuSign.

"Very easy to use"

What do you like best about DocuSign? I have found that it does exactly what I need it to do with very little hassle. It has the features I need and is very intuitive. What do you dislike about DocuSign? I have not yet run into something I dislike What problems is DocuSign solving and how is that benefiting you? It can be a hassle keeping a lot of documents for signing organized when they are hard copies. Having something delivered electronically that I can review, sign and send saves me a ...

"Signing Contracts with DocuSign"

What do you like best about DocuSign? Very easy to use and specific directions. Enjoy being able to change the fonts. What do you dislike about DocuSign? Would be nice to make more edits for redlining contracts. What problems is DocuSign solving and how is that benefiting you? Sending signed agreements to and from clients. Easy to use across various computer systems, countries, etc. Easier than printing, scanning, and sending.

"excellent service"

What do you like best about DocuSign? being able to write up a quick agreement and send it off to have it signed within minutes is an outstanding feature. It allows us to look more professional while also maintaining costs, We currently use it for sales agreements where our clients cannot afford our service at the current price and we allow them a discount if they agree to sign on for X number of months, the longer they agree to stay on the more significant the discount is. What do you ...

"Good e-Signature Product"

What do you like best about DocuSign? Having the ability to electronically send proposals and quotes to clients for signature is a really great feature. I like how I can setup templates for my users to choose from and then the templates auto-fill for them the tags and field information from Salesforce. Makes the process more streamlined for them allowing them to close deals faster. What do you dislike about DocuSign? When integrated with Salesforce, it is very difficult to manage from an ...

"Good e-Signature Product"

What do you like best about DocuSign? Having the ability to electronically send proposals and quotes to clients for signature is a really great feature. I like how I can setup templates for my users to choose from and then the templates auto-fill for them the tags and field information from Salesforce. Makes the process more streamlined for them allowing them to close deals faster. What do you dislike about DocuSign? When integrated with Salesforce, it is very difficult to manage from an ...

"Docusigned has streamlined our sales team"

What do you like best about DocuSign? Being able to authenticate signers is very important to our process, and Docusign offers numerous ways to accomplish this through email, codes, and even SMS. I have also relied on the real time status updates as to who has viewed our documents, who has signed, and who needs reminding. What do you dislike about DocuSign? Parts of the signer authentication does cost extra What problems is DocuSign solving and how is that benefiting you? We have a sales ...