DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"Excellent for efficiency"

What do you like best about DocuSign? The ease of review and execution for the receiver of the document. What do you dislike about DocuSign? The inability to edit the content of a document once the first reviewer has signed it. Recommendations to others considering DocuSign: Consider how many documents you sign and scan each month. What problems is DocuSign solving and how is that benefiting you? The time it takes to receive signed documents. Reviewers sign documents very shortly after ...

"Excellent tool for real estate professionals"

What do you like best about DocuSign? Ease of use. It is extremely easy to work with documents that require signatures. The ease of use also extends to the recipients of the signature process. I have never had a recipient have any trouble completing the signature process. Another valuable feature is the ability to link with the software provider that provides all our required forms (zipLogic.) What do you dislike about DocuSign? Just had a new format change that was not explained. It ...

"An amazing timesaver."

What do you like best about DocuSign? The speed of being able to obtain signed documents is a huge help in my business. What do you dislike about DocuSign? The only thing I dislike is that is appears a bit cumbersome when someone sends me something to sign. It doesn't always 'see' my account which has scan of my actual signature I use. I don't like eSigning with a text signature. Recommendations to others considering DocuSign: Don't wait. Get using it. If you are mailing things for ...

"This product has equalled greater productivity for us and has simplified the process for our client"

What do you like best about DocuSign? This product has a very easy to use interface not only for team, but for our clients alike. The amount of time that Docusign saves us and our clients is immeasurable. We like that this program sends our clients completed PDF files of fully executed forms as this is a requirement of our Real Estate governing boards. What do you dislike about DocuSign? On occasion, our clients are unable to access documents without "signing into an account" that they have ...

"A powerful tool, but needs a lot of work"

What do you like best about DocuSign? Increases the velocity of contract process, as well as each of signing What do you dislike about DocuSign? Regular issues, particularly from Salesforce integration Recommendations to others considering DocuSign: DocuSign is a very powerful tool, helps move towards a paperless office, and enables an increased velocity for contract signing. If your business model requires signatures for contracts, and this doesn't always occur in person, DocuSign could be ...

"Great tool for the office of the future!"

What do you like best about DocuSign? Mobility makes responsiveness easy. Executives can sign off from anywhere. What do you dislike about DocuSign? I've had no problems with DocuSign. I would highly recommend this product. What problems is DocuSign solving and how is that benefiting you? Our executives are on the road and this makes it easy to keep contracts moving. We're able to mobilize and be responsive to our clients.

"Secures signatures for my documents"

What do you like best about DocuSign? It works when I need it, and I can send the signed document securely. What do you dislike about DocuSign? I have to manually add my credentials (Ph.D.) to the end of my signature when signing documents. Recommendations to others considering DocuSign: No recommendations other than it is a good product. What problems is DocuSign solving and how is that benefiting you? I needed to send confidential documents with a certified signature to state agencies. ...

"Makes Transactions Much Easier"

What do you like best about DocuSign? Integration with Zipforms, Ease of Use, easy signing order setup, and cuts down on my time to get documents signed. What do you dislike about DocuSign? There is nothing that I dislike about this product. What problems is DocuSign solving and how is that benefiting you? I have clients who live over 3 hours away, DocuSign enables them to sign documents in moments that otherwise would take hours or even days to get signed and returned.

"My experience with DocuSign"

What do you like best about DocuSign? Docusign is becoming a well recognized name in the electronic signature field. People recognize the name and they are willing to use the technology, which in turn, makes it easier for me. What do you dislike about DocuSign? I wish their basic plan was 10 per month rather than 5 per month. Recommendations to others considering DocuSign: Give it a try, you will find it is very much worth it. What problems is DocuSign solving and how is that benefiting ...

"I'm a DocuVangelist!"

What do you like best about DocuSign? My real estate clients love this, even the ones who rarely use computers or email - with my help on the phone, they figure it out, whether they're poets or astrophysicists. it makes completing transactions easy no matter if the client is in Australia or Afghanistan, and I'm at home in Arizona. What do you dislike about DocuSign? Only one tiny thing and it's fixable: I wish that the Date Signed tab were in bold, as it looks like a lot of others nearby ...