DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"Fast and easy way to sign documents"

What do you like best about DocuSign? I wish everyone would use DocuSign for document signing. I love that it's easy to use and you have access to your documents after they have been signed. What do you dislike about DocuSign? I would like it if there were more fonts to choose from for signatures. Recommendations to others considering DocuSign: DocuSign is the best document signing platform I have used. What problems is DocuSign solving and how is that benefiting you? With DocuSign, you ...

Great tool for signing documents

PROS: During my career I have found out that brand recognition is very important for DocuSign customers. I have seen that people trust the brand. What I like most about it is the integration with DocuSign, Drawloop and Salesforce. Thanks to this integration we are able to setup great automation processes for the document signature. CONS: Some of our customers have some issue with navigating the signing process, sometimes they think that they have signed the document but the truth is they ...

"Friendly, Easy to Use"

What do you like best about DocuSign? The platform is clean and intuitive to use What do you dislike about DocuSign? Don't have any issues with the platform What problems is DocuSign solving and how is that benefiting you? One centralized place to hold all documents

"Answer to all online form signatures"

What do you like best about DocuSign? The best part about Docusign is how easy it is to set up templates for new documents and how it standardizes how my company does it's contract signatures etc. What do you dislike about DocuSign? The only dislike for me personally is that it logs you out quite frequently and have to log in again. But that is for security so I can't really complain about that. Recommendations to others considering DocuSign: If you are also looking to standardize the way ...

"Best Electronic Signature Platform"

What do you like best about DocuSign? - Easy to use - Great addition to our Salesforce.com EcoSystem - Tracking insights once document has been sent What do you dislike about DocuSign? - Perhaps due to Salesforce.com pushing data, it can sometimes take a while to find Leads/ Contacts to insert as signees Recommendations to others considering DocuSign: If you have a Sales, Account Management and HR Team, this is the right solution to gain faster signatures to your contracts, and an ...

"Easy to use!"

What do you like best about DocuSign? This is a super quick and easy way to allow clients to sign documents and store contracts. What do you dislike about DocuSign? Uploading contracts can be a bit confusing and pricing can get high. Recommendations to others considering DocuSign: This is a really excellent service to subscribe to. It allows you to present a contract in a professional manner, show the client exactly where to sign and how to sign, then gives you the ability to go back and ...

"Great tool"

What do you like best about DocuSign? It makes the signature process seamless when set up well What do you dislike about DocuSign? It can be clunky to get the right template in lace, and sometime the field are slightly askew after I apply to template to a new document. It is a minor in convenience. Also I had a problem with Docusigns landing in spam, but it had something to do with our email servers needing to be formatted for Docusign. Talk to your It guy about it is apparently easy to ...

"Docusign"

What do you like best about DocuSign? It makes signing documents so much faster What do you dislike about DocuSign? Sometimes the software moves too quickly up or down the page What problems is DocuSign solving and how is that benefiting you? Getting signatures in real time and not having to wait for a paper document

"Universally Accepted Tool to Expedite Agreements"

What do you like best about DocuSign? Seems to be the industry standard and turns signing agreement from days/weeks to hours What do you dislike about DocuSign? Training is only for a small group, so not universally adopted across organization by all departments -- mainly used by Legal and Compliance What problems is DocuSign solving and how is that benefiting you? Saves tons of time, switching from faxing or email/scan to getting docs signed online

"Easy to use signing program"

What do you like best about DocuSign? How clear it is on where I need to sign on a document What do you dislike about DocuSign? Sometimes it moves so quickly, I don't have time to read the document Recommendations to others considering DocuSign: I recommend people using it when signing contracts. What problems is DocuSign solving and how is that benefiting you? I don't know how to set it up, only how to use it. It's extremely beneficial for signing quickly, much better than the other ...