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9.8

SpotScore

DocuSign - Electronic Signature Software

DocuSign Reviews in September 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.97

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DocuSign Reviews & Ratings

3.97

Very Good

Based on 2607 ratings & 2954 reviews

Are you using DocuSign?

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terrible

(534)

Spotsaas Editor’s POV

DocuSign handles document signing and management effectively for most workflows. Users report the signing process is straightforward, and the platform reduces time spent on manual document handling. The main limitation is customer support—multiple reviewers cite slow response times and billing errors that took weeks to resolve. Before signing up, verify in a demo ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 2161-2170 out of 2954

AU

Anonymous User

12/28/17

5 out of 5

"Perfect way to sign anything and everything"

What do you like best about DocuSign? It's quick and simple. We've signed lease agreements with it and even HR documents to people who are a bit far from the corporate office What do you dislike about DocuSign? Signing is kinda tricky. You're not gonna always get the perfect signature the first time, but after a few tries it can look lile your signature Recommendations to others considering DocuSign: Learn all the goodies it has! What problems is DocuSign solving and how is that benefiting ...

Read more

RR

Rishabh R

12/28/17

5 out of 5

"DocuSign - The Safest and easiest way for electronic signature"

What do you like best about DocuSign? In DocuSign uploading a document for signature or retrieve it is fairly a simple process It allows to enter the name and email address of each person who need to electronically sign then use drag and drop to specify which fields need to be filled in by signers. We are using Docusign for our Sales team where all the legal and sales contracts are getting electronically signed using DocuSign. What do you dislike about DocuSign? DocuSign should allow a ...

Read more

AU

Anonymous User

12/28/17

5 out of 5

"Relatively easy and worth it"

What do you like best about DocuSign? The ease in which I can send a document for multiple signatures and track the status of my document What do you dislike about DocuSign? I wish it was easier to send notes to just one signatory for a limited time. Recommendations to others considering DocuSign: It is worth the cost to have this in an administrative office so you quit wasting time getting "inconvenient PDF signatures" or "wet signatures". The process improvement is huge and allows our ...

Read more

CK

Carrie K

12/28/17

5 out of 5

"DocuSign makes sending and receiving signed documents quick and easy"

What do you like best about DocuSign? I love that it is a fast process, but especially that electronic signatures are legitimate with this program. What do you dislike about DocuSign? So far I haven't had any complaints at all. Recommendations to others considering DocuSign: Try this program, it is extremely useful. What problems is DocuSign solving and how is that benefiting you? I have to get credit card authorizations signed for business guests frequently. This program removes scanning, ...

Read more

LA

Leila A

12/28/17

5 out of 5

"An easy way to sign on the go"

What do you like best about DocuSign? The flexibility to be anywhere and be able to sign any document using smartphone or tablet. What do you dislike about DocuSign? When saving the document on my smartphone, I would like an option to save to Yahoo email or Gmail account What problems is DocuSign solving and how is that benefiting you? Avoid the waiting period for a document to be sign in person. The time saved by the business for allowing people to sign electronically.

WT

William T

12/28/17

5 out of 5

"Docusign "

What do you like best about DocuSign? ability to get contracts signed and documented quickly and efficiently What do you dislike about DocuSign? the only thing i dislike is that you cant simply forward a docusign email you need to download the document and have it sent to the customer as an attachment What problems is DocuSign solving and how is that benefiting you? youa re solving the problem of having people delay a deal becuase someone isnt able to physically sign an order

CK

Carrie K

12/28/17

5 out of 5

"DocuSign makes sending and receiving signed documents quick and easy"

What do you like best about DocuSign? I love that it is a fast process, but especially that electronic signatures are legitimate with this program. What do you dislike about DocuSign? So far I haven't had any complaints at all. Recommendations to others considering DocuSign: Try this program, it is extremely useful. What problems is DocuSign solving and how is that benefiting you? I have to get credit card authorizations signed for business guests frequently. This program removes scanning, ...

Read more

RR

Rishabh R

12/28/17

5 out of 5

"DocuSign - The Safest and easiest way for electronic signature"

What do you like best about DocuSign? In DocuSign uploading a document for signature or retrieve it is fairly a simple process It allows to enter the name and email address of each person who need to electronically sign then use drag and drop to specify which fields need to be filled in by signers. We are using Docusign for our Sales team where all the legal and sales contracts are getting electronically signed using DocuSign. What do you dislike about DocuSign? DocuSign should allow a ...

Read more

AU

Anonymous User

12/28/17

5 out of 5

"Relatively easy and worth it"

What do you like best about DocuSign? The ease in which I can send a document for multiple signatures and track the status of my document What do you dislike about DocuSign? I wish it was easier to send notes to just one signatory for a limited time. Recommendations to others considering DocuSign: It is worth the cost to have this in an administrative office so you quit wasting time getting "inconvenient PDF signatures" or "wet signatures". The process improvement is huge and allows our ...

Read more

LA

Leila A

12/28/17

5 out of 5

"An easy way to sign on the go"

What do you like best about DocuSign? The flexibility to be anywhere and be able to sign any document using smartphone or tablet. What do you dislike about DocuSign? When saving the document on my smartphone, I would like an option to save to Yahoo email or Gmail account What problems is DocuSign solving and how is that benefiting you? Avoid the waiting period for a document to be sign in person. The time saved by the business for allowing people to sign electronically.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].