DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"Smart. Secure and Easy "

What do you like best about DocuSign? Pretty user friendly. Even 1st time users can easily navigate and send documents securely in minutes. What do you dislike about DocuSign? Nothing! My only complaint is how my employer manages the program admin permissions! Recommendations to others considering DocuSign: We find it simple for even our most non tech savvy clients to receive, sign and return contracts & change orders. What problems is DocuSign solving and how is that benefiting you? IT ...

"We use Docusign as our standard for customers e-signing contracts"

What do you like best about DocuSign? Docusign is easy for the recipient to sign, and even fill in credit card info. Contacts can be signed from a phone with a couple of clicks, so clients on the go do not have to scan signed docs and email them. This has compressed our sales cycle considerably. What do you dislike about DocuSign? Not much that I can think of, and I have been using Docusign for several years. Could benefit from some more flexible options for routing and signature rules for ...

"DocuSign makes sales and life simple!"

What do you like best about DocuSign? I like how I can generate a contract via DocuSign from within Salesforce and track the status easily via my dashboard! What do you dislike about DocuSign? Sometimes I wish it was even easier to generate and send an agreement, but DocuSign makes it really easy nonetheless! What problems is DocuSign solving and how is that benefiting you? Speed and accuracy of signatures for our client paper

"Evil neccesity"

What do you like best about DocuSign? The site is generally functional and easy to log into. What do you dislike about DocuSign? Lack of support. Poor assistance platform. Difficult to navigate site. Reporting functionality rudimentary. Recommendations to others considering DocuSign: It's a necessary evil for our business. Difficult to navigate and virtually no support for questions/training, etc.. What problems is DocuSign solving and how is that benefiting you? Privacy / secure ...

"DocuSign makes sales and life simple!"

What do you like best about DocuSign? I like how I can generate a contract via DocuSign from within Salesforce and track the status easily via my dashboard! What do you dislike about DocuSign? Sometimes I wish it was even easier to generate and send an agreement, but DocuSign makes it really easy nonetheless! What problems is DocuSign solving and how is that benefiting you? Speed and accuracy of signatures for our client paper

"Simplest way to get docs signed! "

What do you like best about DocuSign? DocuSign is easy to use and share with clients and coworkers. It’s legitimate and easy to add signatures and custom text boxes if needed. What do you dislike about DocuSign? Sometimes there are errors logging in or documents inaccessible, but this is rare What problems is DocuSign solving and how is that benefiting you? We save so much time and paper using DocuSign!

"Great tool for digital signatures"

What do you like best about DocuSign? Easy to use and easy to learn. Professional. What do you dislike about DocuSign? The pricing was too expensive. Found better alternatives. What problems is DocuSign solving and how is that benefiting you? Digital professional signatures.

"Streamline Sales With DocuSign"

What do you like best about DocuSign? Love the ability to track opens and downloads of an extended contract/offer What do you dislike about DocuSign? The API version we use embedded in our client application lacks full functionality Recommendations to others considering DocuSign: Make sure you carefully consider your desired workflow for signature and counter-signature to make sure DocuSign can fully accommodate. What problems is DocuSign solving and how is that benefiting you? In my role ...

"Simplest way to get docs signed! "

What do you like best about DocuSign? DocuSign is easy to use and share with clients and coworkers. It’s legitimate and easy to add signatures and custom text boxes if needed. What do you dislike about DocuSign? Sometimes there are errors logging in or documents inaccessible, but this is rare What problems is DocuSign solving and how is that benefiting you? We save so much time and paper using DocuSign!

"Perfect way to sign anything and everything"

What do you like best about DocuSign? It's quick and simple. We've signed lease agreements with it and even HR documents to people who are a bit far from the corporate office What do you dislike about DocuSign? Signing is kinda tricky. You're not gonna always get the perfect signature the first time, but after a few tries it can look lile your signature Recommendations to others considering DocuSign: Learn all the goodies it has! What problems is DocuSign solving and how is that benefiting ...