DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"DocuSign is the easiest way for my company to get paperwork done. "

What do you like best about DocuSign? It’s so easy to get all the administrative junk over with What do you dislike about DocuSign? Sometimes I have difficulty, settling up a new document and making sure that the proper fields can be accessed What problems is DocuSign solving and how is that benefiting you? Setting up a new document can sometimes be a pain in the rear.

"Great way to confirm purchase"

What do you like best about DocuSign? It streamlines the process of putting together a binding document for the customer to sign. What do you dislike about DocuSign? There’s not a whole lot that I don’t like about DocuSign. It makes my life as a salesperson much easier. What problems is DocuSign solving and how is that benefiting you? With DocuSign, you don’t give the customer the ability to back out of purchases that they’ve agreed to.

"Does what it promises, but there are many other options out there."

What do you like best about DocuSign? Simple, works on all platforms. Easy for layman to implement and get documents signed without hassle. Helpful for paperless systems to maintain compliance with signature requirements on financial documents, consent forms, contracts and the like. Simple implementation, did not require technical expertise to set up. I especially like how easy it is for customers to get into the platform and sign something, it seems anybody can accomplish this regardless ...

"Great contract and eSignature app"

What do you like best about DocuSign? I like the simple User experience design that comes with it. It is easy to use and follow. What do you dislike about DocuSign? I dislike how simple the presentation is. Not a very flashy application but it gets the job done. Recommendations to others considering DocuSign: It is simple to use so why not use it. I would recommend this to anyone who does not want things to be too flashy looking and just want an interface to provide an esignature for quick ...

"Excellent product lacks innovation "

What do you like best about DocuSign? Best for e-signing and document management of contracts. You can build contracts from scratch then invite your team for signing via email. What do you dislike about DocuSign? It does't allow collaboration to build a contract. Recommendations to others considering DocuSign: I will recommend companies to use DocuSign it makes the automation easy and safes time. What problems is DocuSign solving and how is that benefiting you? E-signing and document managment

"Trusted eSignature Brand"

What do you like best about DocuSign? Brand recognition is a main draw for DocuSign customers that I've worked with. It's a brand that people tend to trust. Second to that I highly value the tight integration between DocuSign, Drawloop and Salesforce. This combination has allowed me to setup some really great automation processes for documents requiring signature. What do you dislike about DocuSign? Some of our customers have had challenges with navigating the signing experience. Some will ...

"Trusted eSignature Brand"

What do you like best about DocuSign? Brand recognition is a main draw for DocuSign customers that I've worked with. It's a brand that people tend to trust. Second to that I highly value the tight integration between DocuSign, Drawloop and Salesforce. This combination has allowed me to setup some really great automation processes for documents requiring signature. What do you dislike about DocuSign? Some of our customers have had challenges with navigating the signing experience. Some will ...

"Excellent product lacks innovation "

What do you like best about DocuSign? Best for e-signing and document management of contracts. You can build contracts from scratch then invite your team for signing via email. What do you dislike about DocuSign? It does't allow collaboration to build a contract. Recommendations to others considering DocuSign: I will recommend companies to use DocuSign it makes the automation easy and safes time. What problems is DocuSign solving and how is that benefiting you? E-signing and document managment

"Simple platform"

What do you like best about DocuSign? Ease of use. I can have people sign forms when they aren’t actually present in my office which removes location restrictions What do you dislike about DocuSign? I don’t really dislike anything about this. Sometimes it has frozen on me but that may have just been coincidental Recommendations to others considering DocuSign: It's probably the most widely used playforms to obtain e-signatures so that is a huge PRO What problems is DocuSign solving and how ...

"DocuSign"

What do you like best about DocuSign? I like that I can send clients forms that need to be completed electronically. This makes it easier for the client to apply their signature and it is secure What do you dislike about DocuSign? I have had clients in the past have issues opening up the document. I also wish that I could edit the document after the client signs it, if there is an issue Recommendations to others considering DocuSign: I enjoy using this because it makes it easier for my ...