DocuSign Reviews in September 2026: User Ratings, Pros & Cons

they completely misguided me as a…

they completely misguided me as a customer, then decided to start charging me 990$ every quarter. Stay away from them as they just go after your money. There's better and cheaper options out there

"Great signature tool!"

What do you like best about DocuSign? DocuSign is easy to use and very convenient. It allows you to sign documents without the hassle of having to print the document, sign and then scan. What do you dislike about DocuSign? I dislike that sometimes after saving a pdf with a signature, you are unable to modify the pdf (remove/add pages) without invalidating the electronic signature. What problems is DocuSign solving and how is that benefiting you? It saves us time by allowing us to sign ...

"Great signature tool!"

What do you like best about DocuSign? DocuSign is easy to use and very convenient. It allows you to sign documents without the hassle of having to print the document, sign and then scan. What do you dislike about DocuSign? I dislike that sometimes after saving a pdf with a signature, you are unable to modify the pdf (remove/add pages) without invalidating the electronic signature. What problems is DocuSign solving and how is that benefiting you? It saves us time by allowing us to sign ...

"Excellent for signing docs on the go "

What do you like best about DocuSign? It is very easy to use and you can sign and write on the document. What do you dislike about DocuSign? Sometimes it doesn’t send to my email even though we set it to send. What problems is DocuSign solving and how is that benefiting you? It helps me sign contract documents on the go without having to print and scan.

"Speed up your contract signing"

What do you like best about DocuSign? Speed, ease of use and the fact you can track statuses easily What do you dislike about DocuSign? Yet to see any issues with the platform so there is nothing i would say i dislike What problems is DocuSign solving and how is that benefiting you? Speeding up the procurement process by getting documents/contracts signed off. By implementing a digital and streamlined process of getting orders signed off I don't have to worry about delays or manual printing ...

"Great!"

What do you like best about DocuSign? Ease of sending documents to new hires and current employees What do you dislike about DocuSign? Having to manually fix every new document. System should be able to read standard documents (ie tax forms) What problems is DocuSign solving and how is that benefiting you? It’s easier to receiving paperwork from new hires or from nyome getting promoted as oppose to sending documents via email and waiting for them to print out the documents to compete them.

"The best software to sign documents digitally"

What do you like best about DocuSign? This is one of the most helpful softwares I use at work. With Docusign, I don´t have to spend money printing documents and sending them to customers to sign. It is easy to load a document, point where you need the customer to sign or fill a field, and send it with no problem. The customer only needs to receive it and sign it digitally, with no need to have a Docusign account. Also, you can include payment options to send invoices, without any hassle, so ...

It's time saving product and full with helpful features and capabilities

PROS & CONS What are the best aspects of this product? With DocuSign I can easily send documents to the customers and to get their signature back. The process of sending contract is simple for both us and our customers. In the past we used to send the customers unsigned forms and then they had to print the form, sign it and sending it back to us, but when we implemented this solution even 95% of the customers sign the contract. I like that its sends reminders to the customer so they won’t ...

It’s time saving product and full with helpful features and capabilities

PROS: With DocuSign I can easily send documents to the customers and to get their signature back. The process of sending contract is simple for both us and our customers. In the past we used to send the customers unsigned forms and then they had to print the form, sign it and sending it back to us, but when we implemented this solution even 95% of the customers sign the contract. I like that its sends reminders to the customer so they won’t miss the signing. CONS: I don’t like that I need ...

"Highly recommended "

What do you like best about DocuSign? Docusign allows for my business to get electronic signature without having to meet face to face. What do you dislike about DocuSign? when sending out a envelope the signer being asked to sign up with an account once they have signed can sometimes create confusion. Recommendations to others considering DocuSign: I would highly recommend docusign in the sales marketing department What problems is DocuSign solving and how is that benefiting you? Being able ...