DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"Easy to use"

What do you like best about DocuSign? Fulfills business needs, is easy to use & has minimal configurations to manage What do you dislike about DocuSign? Lack of customization for notifications What problems is DocuSign solving and how is that benefiting you? receiving authorization, streamlining customer agreements, integrations for reduced overhead

"Streamlines Sale Process"

What do you like best about DocuSign? I can sit with my client (or conference call) to flesh out the Scope of Work and send via DocuSign for signature. There is no need for printing. It is so simple to use. What do you dislike about DocuSign? I can't think of a single thing that I dislike about this product. Recommendations to others considering DocuSign: I would suggest using the trial version to show you "at no cost risk" how easy it is to use. I have not had an instance where any of my ...

"Great for simple to slightly complex complete and sign documents"

What do you like best about DocuSign? Docusign is great for easily being able to get signatures and paperwork filled out without having to consistently print and re-scan documents. In addition, it saves the documents so that we aren't having to find more room to store the paperwork in the cabinet that just gathers clutter. In addition, we can utilize it with our main company software (Procore Technologies) to store everything in one location. What do you dislike about DocuSign? The level we ...

"Pretty reliable e-signing tool"

What do you like best about DocuSign? The signing experience is really stream-lined and it doesn't take a lot of time to setup a document to be signed and get it distributed to all signing parties. What do you dislike about DocuSign? When you need to change the signers (which happens often) the flow can be a little wonky. It asks to re-add the fields and some times getting stuck in a weird loop. What problems is DocuSign solving and how is that benefiting you? Getting the customer contract ...

"Easy to use Document signing app and program"

What do you like best about DocuSign? Ease of use, ability to draw your own signature What do you dislike about DocuSign? I have found no issues with the program, as the way i use it is pretty straight forward. Recommendations to others considering DocuSign: I use docusign primarily as an app on my phone. It's the easier program I've found to use a real life signature on documents. What problems is DocuSign solving and how is that benefiting you? Signing important documents on the go

"Much easier than a fax"

What do you like best about DocuSign? It is so easy to upload your contract and have it sent to your customers to sign, especially when they don't live close to our business. What do you dislike about DocuSign? The interface is a little slow and could use some updating. What problems is DocuSign solving and how is that benefiting you? We used to fax our contracts but no one had a fax machine anymore

"Makes signing document extremely easy and fast"

What do you like best about DocuSign? There is an add-on extension for chrome to make signing documents and more a lot more convenient! Highly recommend What do you dislike about DocuSign? Not much to complain. It does keep track of my document history (cool feature) What problems is DocuSign solving and how is that benefiting you? Communicating with different business partners and signing different paperwork!

"Docusign for Yearly bookkeeping service contract "

What do you like best about DocuSign? I like that I save the environment by not wasting paper. That the system automatically reminds clients to sign. I also like that it is very quick & easy. The system keeps track of what has been signed. What do you dislike about DocuSign? There isnt much I disliked other than having to edit each contract. I much rather the system generate each clients name through a contact list instead of me manually doing so. Recommendations to others considering ...

"Easy peasy"

What do you like best about DocuSign? Very easy to use. Uploading documents and editing is super easy. What do you dislike about DocuSign? Sometimes the software is slow and takes awhile to upload large files What problems is DocuSign solving and how is that benefiting you? Signing made easy

"DocuSign is easy to use"

What do you like best about DocuSign? DocuSign is easy to use. I haven't tried to use it for anything more complexed than signing a document, it works great for my purpose. What do you dislike about DocuSign? The price, there are free Apple Apps for the same purpose. What problems is DocuSign solving and how is that benefiting you? Signing documents.