9.8
SpotScore

DocuSign Reviews in September 2026: User Ratings, Pros & Cons
Sign smarter, not harder.
Add to compare
Starts from $10 / Month when Billed Yearly
DocuSign Reviews & Ratings
Are you using DocuSign?
Spotsaas Editor’s POV
DocuSign handles document signing and management effectively for most workflows. Users report the signing process is straightforward, and the platform reduces time spent on manual document handling. The main limitation is customer support—multiple reviewers cite slow response times and billing errors that took weeks to resolve. Before signing up, verify in a demo ...Read more
DocuSign pros and cons
Streamlines document signing process, making it efficient and convenient.
Offers a range of features for managing documents and agreements effectively.
Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.
Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.
Filter results
Sort by :
Showing 1501-1510 out of 2954
UI
User in Online Media
03/18/20
"great tool for salespeople"
What do you like best? easy to use and integrates with CRM so we can send agreements right after sales come in What do you dislike? cannot edit the agreement within the software and have to within a 3rd party application Recommendations to others considering the product: if you are a salesperson its a great software to use What problems are you solving with the product? What benefits have you realized? being able to digitally sign contracts
UI
User in Online Media
03/17/20
"if you do e-signatures then this is a must-use tool"
What do you like best? easy to use and simple for sending agreements. the software cannot get much easier to use and is very simple to track and send agreements. What do you dislike? the pricing is a bit steep especially since it is per user. this adds up for a small team and a small business, especially when you are not sending hundreds of agreements per month. i think pricing should be based on how many agreements are sent per month rather than users. Recommendations to others considering ...
Read more
AU
Anonymous User
03/17/20
"if you do e-signatures then this is a must-use tool"
What do you like best about DocuSign? easy to use and simple for sending agreements. the software cannot get much easier to use and is very simple to track and send agreements. What do you dislike about DocuSign? the pricing is a bit steep especially since it is per user. this adds up for a small team and a small business, especially when you are not sending hundreds of agreements per month. i think pricing should be based on how many agreements are sent per month rather than ...
Read more
AU
Anonymous User
03/17/20
"a great e-signature software"
What do you like best about DocuSign? easy to use and drag and drop interface makes it super easy to use. templates are available that make it easy to send multiple documents. integrates with CRM software. support team is very helpful. onyl had one issue but was resolved very quickly. What do you dislike about DocuSign? templates of the agreements are uneditable Recommendations to others considering DocuSign: great software and easy to use. if you have agreements you should use this ...
Read more
UI
User in Online Media
03/17/20
"a great e-signature software"
What do you like best? easy to use and drag and drop interface makes it super easy to use. templates are available that make it easy to send multiple documents. integrates with CRM software. support team is very helpful. onyl had one issue but was resolved very quickly. What do you dislike? templates of the agreements are uneditable Recommendations to others considering the product: great software and easy to use. if you have agreements you should use this software to send and sign. What ...
Read more
AU
Anonymous User
03/16/20
"awesome signature tool!"
What do you like best about DocuSign? very easy to use to send documents for signature. What do you dislike about DocuSign? cannot edit the document for signature before sending out. software is a little pricey which is the only downside as opposed to that. Recommendations to others considering DocuSign: definitely use this software if you need to send documents for signature. What problems is DocuSign solving and how is that benefiting you? being able to send documents for signature to ...
Read more
UI
User in Online Media
03/16/20
"awesome signature tool!"
What do you like best? very easy to use to send documents for signature. What do you dislike? cannot edit the document for signature before sending out. software is a little pricey which is the only downside as opposed to that. Recommendations to others considering the product: definitely use this software if you need to send documents for signature. What problems are you solving with the product? What benefits have you realized? being able to send documents for signature to multiple ...
Read more
LW
Lee Wilkinson
03/16/20
Trying to benefit from #Coronavirus
Trying to profit from the misfortune of the issues in the world by enforcing restriction on 100 forms per year. SO it cost £3.96 per document to send with docusign ?? stay away.
UI
User in Online Media
03/15/20
"great for signing contracts."
What do you like best? great for signing contracts. very easy to send documents back and forth for signature. you can drag and drop the fields making it super easy. What do you dislike? cannot edit the template for document that you are sending out to signature. It would be great to have a word editor within the software. Recommendations to others considering the product: a great tool if you are a salesperson to be able to send agreements back and forth. What problems are you solving with ...
Read more
AU
Anonymous User
03/15/20
"great for signing contracts."
What do you like best about DocuSign? great for signing contracts. very easy to send documents back and forth for signature. you can drag and drop the fields making it super easy. What do you dislike about DocuSign? cannot edit the template for document that you are sending out to signature. It would be great to have a word editor within the software. Recommendations to others considering DocuSign: a great tool if you are a salesperson to be able to send agreements back and forth. What ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].