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9.8

SpotScore

DocuSign - Electronic Signature Software

DocuSign Reviews in September 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.97

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DocuSign Reviews & Ratings

3.97

Very Good

Based on 2607 ratings & 2954 reviews

Are you using DocuSign?

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terrible

(534)

Spotsaas Editor’s POV

DocuSign handles document signing and management effectively for most workflows. Users report the signing process is straightforward, and the platform reduces time spent on manual document handling. The main limitation is customer support—multiple reviewers cite slow response times and billing errors that took weeks to resolve. Before signing up, verify in a demo ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 1451-1460 out of 2954

MN

Marco Nous

05/20/20

1 out of 5

nobody replies to emails

nobody replies to emails, nobody helps you, nobody leaves feedback. representation of a worthless company

A

Anne

05/18/20

1 out of 5

Worst service ever

Worst service ever. You cannot even get your document after signing it properly. You don't have the keys to sign. You don't get the numeric signature. I worked with national agencies and I can say : you cannot trust this fake signatures. Your session aggressively expires during you Visio session. Guys ? Who design this ? Who chose to use this ?

BM

Bill M

05/17/20

4.5 out of 5

"Preferred online signature program for real estate"

What do you like best about DocuSign? As someone who has worked for many years before the Internet was common place, I have seen firsthand how difficult it can be to collect signatures. With doc you sign this problem is eradicated. Perhaps one of the most well-known and widely used online signature collectors, DocuSign allows you to send documents ask the recipient if they would like to create an account, and have them sign at specific spots in a document. You’re most likely to see Dr. sign ...

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ZC

Zairo C

05/15/20

4.5 out of 5

"DocuSign"

What do you like best about DocuSign? I like DocuSign, because working on it is quite easy. Even if you are not a tech expert and professional you can easily learn to sign documents and forms using DocuSign. The buttons "Sign here" and "Finish" work really well to draw your attention and direct you to the next move. What do you dislike about DocuSign? My real estate agent even used DocuSign when I signed mine's very first house so the process wasn't at all unpleasant. It can be called a ...

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GV

Gijs v

05/14/20

4.5 out of 5

"DocuSign"

What do you like best about DocuSign? In modern times, document design was an extremely practical method where copying, signing, editing, and moving a text was not very practical. This also allows us to re-sign if one's signature is inaccurate. What do you dislike about DocuSign? Instead of creating and downloading an updated version on my computer, I wish that PDF files were edited on my site directly. Recommendations to others considering DocuSign: DocuSign I recommend to anyone who signs ...

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SS

Sissada Siripongsaroj

05/12/20

1 out of 5

I'm still waiting for a refund

I'm still waiting for a refund; 3 months have passed.

JL

José Luis P

05/11/20

4.5 out of 5

"DocuSign"

What do you like best about DocuSign? DocuSign requires you to use legal records electronic signatures, and that's a lot and you need a workaround. What do you dislike about DocuSign? And if you don't have a printer (which again suggests a lack of land), you can say: "Just sign with DocuSign electronically. Recommendations to others considering DocuSign: A fast sign of the future. We can now submit online signatures and ask clients to do it more effectively. What problems is DocuSign ...

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DM

Digi Masters

05/11/20

1 out of 5

Irritating aggressive spammers !

Date of experience: May 12, 2020

AU

Anonymous User

05/11/20

5 out of 5

"A reliable and convenient way to cross your T's and dot your I's"

What do you like best about DocuSign? I absolutely love that I can "legally" sign and submit documents to departments or colleagues who are not physically based in the same office as mine; the organization I work for has a huge contingency of remote employees and departments, which has the potential to create huge headaches in completing legally and organizationally mandated paperwork (for example, for new hires, which are frequent with the size of the company). What do you dislike about ...

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UI

User in Education Management

05/11/20

5 out of 5

"A reliable and convenient way to cross your T's and dot your I's"

What do you like best? I absolutely love that I can "legally" sign and submit documents to departments or colleagues who are not physically based in the same office as mine; the organization I work for has a huge contingency of remote employees and departments, which has the potential to create huge headaches in completing legally and organizationally mandated paperwork (for example, for new hires, which are frequent with the size of the company). What do you dislike? I really don't have ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].