DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"Easy digital signature"

What do you like best about DocuSign? I like how it's so easy to sign a document without getting it print. It's so helpful in current pandemic, What do you dislike about DocuSign? Not much really. It's quite helpful in offices and other organizations. What problems is DocuSign solving and how is that benefiting you? Signing petitions, signing tax documents and official work documents is very easy now using DocuSign.

READ BEFORE YOU GET STUCK WITH THESE…

READ BEFORE YOU GET STUCK WITH THESE CROOKS! Here is their game...sign up for 1 year, how many contracts (envelopes) can you send you ask? Don't worry about it they say! Just use an "unlimited" amount for the first year and when we feel your use becomes excessive our sales team will contact you. What is excessive you ask? Oh not to worry, when you go over 100 we'll put you on the warning list. What if I don't respond to the warning list? Then they just shut you down completely and hold your ...

"Great alternative to Print, Sign, Scan, Repeat"

What do you like best about DocuSign? I love that it is all online, all tracked, records are kept and I don't have to print, physically sign, scan, save to file, etc. It is a one stop shop to manage all documents requiring signatures. What do you dislike about DocuSign? I wish it was more customizable when implementing an integration with other software. Recommendations to others considering DocuSign: It is well worth the price. The implementation is relatively easy, and their personnel ...

"Great alternative to Print, Sign, Scan, Repeat"

What do you like best about DocuSign? I love that it is all online, all tracked, records are kept and I don't have to print, physically sign, scan, save to file, etc. It is a one stop shop to manage all documents requiring signatures. What do you dislike about DocuSign? I wish it was more customizable when implementing an integration with other software. Recommendations to others considering DocuSign: It is well worth the price. The implementation is relatively easy, and their personnel ...

Access and Aggressive Revenue Tactics

Access and Aggressive Revenue Tactics I am no longer a paying customer and they won't let me access my old documents, even those that were sent to me by another paying user. Basically keeping my historical documents until I pay minimum $120/yr.

médiocre

les services de cette entreprise ne marchent jamais , hepldesk qui sert a rien suite à de nombreux mails et appels téléphoniques. a fuir de toute urgence Je vous pris de bien vouloir m'excuser pour le retard de cette réponseJe reviens vers vous afin de faire un suivi sur votre ticket 06469015Le problème que vous rencontrez à l'heure actuelle est un problème plus général impactant notre système et donc ses utilisateurs. Le problèmes ainsi que toutes les informations liées à ce dernier ont ...

Damn! Shoulda read these reviews first!!! DocuSign = Waste of Time & Money

Damn!! I did not read these reviews before signing up!! A huge waste of time and money. Dealing with total Dumb-ass support agents, promising solutions and follows - never happens. The Support Agents can't help - what chance does any one have? DocuSign is overly complicated - time consuming and unreliable. . . Save Money - send paper by pigeon and wait for signature. . . forget DocuSign

"Our go to eSignature solution, albeit, an expensive one"

What do you like best about DocuSign? Usability. We have two enterprise eSignature platforms in use. DocuSign is considered the easiest to use and the easiest to administer. What do you dislike about DocuSign? Customization and enhancements to the product are a bit slow to come out from the enterprise perspective. Feature requests often go without a response... sort of a black hole. Recommendations to others considering DocuSign: Look at the market to see what is out there and in your ...

Docusign is not user friendly at all…

Docusign is not user friendly at all and it is not doing anything for our business that we could not achieve by sending pdf's of our documents out to clients and requesting them to sign and return back. I thought Docusign would save us time and be easier for our client, however it is not. You cannot send reminder emails after the 'envelope' was originally sent. You cannot specify the time (as in daytime hours- not middle of the night hours) that reminder emails will be sent. You cannot see ...

"DocuSign"

What do you like best? I like how you can easily pass documents for signing to multiple members, as well as set the sort order of who should sign and then who would receive a final, fully executed document. This is very helpful in contract signing and amendments with clients. What do you dislike? Not much! The tool is very useful and the UI is pretty intuitive. What problems are you solving with the product? What benefits have you realized? We are easily able to identify who should sign ...