DocuSign Reviews in September 2026: User Ratings, Pros & Cons

"Changed my way of work"

What do you like best? I started using Docusign last year and I was amazed by it for a couple of reasons. It was life changing for me to see how signatures went from fax to now over emails (by less than a few clicks) from my internship days to now my consulting days where I use a lot of Docusign. What do you dislike? I don’t think I dislike anything about Docusign, maybe the UI could look sleeker but that’s not really important if the software is working well. Also there are a lot of hidden ...

"Changed my way of work"

What do you like best? I started using Docusign last year and I was amazed by it for a couple of reasons. It was life changing for me to see how signatures went from fax to now over emails (by less than a few clicks) from my internship days to now my consulting days where I use a lot of Docusign. What do you dislike? I don’t think I dislike anything about Docusign, maybe the UI could look sleeker but that’s not really important if the software is working well. Also there are a lot of hidden ...

"DocuSign review"

What do you like best about DocuSign? We have included DocuSign in our valuation and bidding process. In the past it was difficult to locate documents. DocuSign eliminates these problems. What do you dislike about DocuSign? It is a pity that some parts of the files cannot be edited better if required, marking them on the files and the advertisement pictures would have been nice. Recommendations to others considering DocuSign: We found this product to be simple to implement and use. We ...

"Changed my way of work"

What do you like best about DocuSign? I started using Docusign last year and I was amazed by it for a couple of reasons. It was life changing for me to see how signatures went from fax to now over emails (by less than a few clicks) from my internship days to now my consulting days where I use a lot of Docusign. What do you dislike about DocuSign? I don’t think I dislike anything about Docusign, maybe the UI could look sleeker but that’s not really important if the software is working well. ...

"Makes Life a lot easier and simpler"

What do you like best about DocuSign? I love that you can save the planet as you don't have to print out documents anymore, it's easy to use and make changes, and that it is legally binding! What do you dislike about DocuSign? I dislike that there are a lot of different levels/criteria for qualification of signatures and it is not standardized across regions or easily accessible Recommendations to others considering DocuSign: It's a great tool, but you need to know what the local laws ...

"Changed my way of work"

What do you like best about DocuSign? I started using Docusign last year and I was amazed by it for a couple of reasons. It was life changing for me to see how signatures went from fax to now over emails (by less than a few clicks) from my internship days to now my consulting days where I use a lot of Docusign. What do you dislike about DocuSign? I don’t think I dislike anything about Docusign, maybe the UI could look sleeker but that’s not really important if the software is working well. ...

"DocuSign"

What do you like best about DocuSign? What I like about it is the simplicity and ease of sending documents to clients as well as the ease of signing and returning documents. This facilitates sending the form to the client and getting him or her ready just to give it back. This is a legally binding and credible document. Before DocuSign was used, we sent unsigned forms to our customers, who had to print them out, sign them and then scan them again. On average around 30% have returned these ...

"DocuSign"

What do you like best about DocuSign? What I like about it is the simplicity and ease of sending documents to clients as well as the ease of signing and returning documents. This facilitates sending the form to the client and getting him or her ready just to give it back. This is a legally binding and credible document. Before DocuSign was used, we sent unsigned forms to our customers, who had to print them out, sign them and then scan them again. On average around 30% have returned these ...

Stay Away, not worth the money

I get charged for several users when there is only one and no support within the business plans, I have had several issues since the day I signed up with DocuSign.

"Bait and Switch / Hidden Fees"

What do you like best about DocuSign? Nothing. This was a truly infuriating experience. They have a bunch of unscalable hidden fees that they hid despite us asking about it in the sale process. Don't go with Docusign especially if you are a start-up - they don't scale. As soon as my contract is up I am likely going back to Adobe or Hello-sign. What do you dislike about DocuSign? I am livid. We purchased Docusign and asked about hidden fees since we had seen reviews regarding this on G2 ...