9.8
SpotScore

DocuSign Reviews in September 2026: User Ratings, Pros & Cons
Sign smarter, not harder.
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Starts from $10 / Month when Billed Yearly
DocuSign Reviews & Ratings
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Spotsaas Editor’s POV
DocuSign handles document signing and management effectively for most workflows. Users report the signing process is straightforward, and the platform reduces time spent on manual document handling. The main limitation is customer support—multiple reviewers cite slow response times and billing errors that took weeks to resolve. Before signing up, verify in a demo ...Read more
DocuSign pros and cons
Streamlines document signing process, making it efficient and convenient.
Offers a range of features for managing documents and agreements effectively.
Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.
Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.
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Showing 1361-1370 out of 2954
UI
User in Marketing and Advertising
08/04/20
"DocuSign Review"
What do you like best? It is quite easy to utilize the platform when you quickly need to upload a PDF and return signature to a client or colleague. The upload process is quite efficient! What do you dislike? I dislike that it does not allow you to quickly download the PDF document after signature. What problems are you solving with the product? What benefits have you realized? I do not have to transfer a PDF into a word doc in order to sign a document. This is such a time saver!
FS
Francisco S
08/04/20
"DocuSign"
What do you like best about DocuSign? Docusign has greatly limited the time needed for our company to open an account and the cost of sending or receiving signed documents. What do you dislike about DocuSign? So far nothing, but I would like to inform about further CPQ updates. You can add the possibility to withdraw the document. If the single file goes through several iterations, you can use the option of revocation. Recommendations to others considering DocuSign: It is best to use it on ...
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MC
Manav C
08/04/20
"Great product, simple and secure login from my email"
What do you like best about DocuSign? the login process whenever i get email it directly links me What do you dislike about DocuSign? NOTHING AS SUCH. It is good for what it is for. Recommendations to others considering DocuSign: Great simple, needs more advertisement What problems is DocuSign solving and how is that benefiting you? signing contracts
G
Georgina
08/03/20
DocuSign has made life easier…
DocuSign has made life easier especially during this Pandemic. I love the accuracy and the convenience they are providing companies as well as the customers.
RC
Rebecca C
07/30/20
"Got my document signed. Not bad."
What do you like best about DocuSign? I liked that I could view my document at a later time. What do you dislike about DocuSign? I disliked needing to create an account. I have too many emails and passwords to keep track of. What problems is DocuSign solving and how is that benefiting you? They helped cancel my gym membership during COVID. That really helped.
RC
Rebecca C
07/30/20
"Got my document signed. Not bad."
What do you like best about DocuSign? I liked that I could view my document at a later time. What do you dislike about DocuSign? I disliked needing to create an account. I have too many emails and passwords to keep track of. What problems is DocuSign solving and how is that benefiting you? They helped cancel my gym membership during COVID. That really helped.
RM
Rowena M
07/29/20
"Platform that saves your money and time."
What do you like best about DocuSign? The most crucial functions of DocuSign are actually task execution, document certification, automatic reminders, certificates, templates, etc. The primary benefit of DocuSign is actually it offers quick results a lot sooner, increases efficiency and also enables users to save a great deal of time. It's web based and transforms function from newspaper to digital. The graphical user interface is actually modern and user-friendly. Its mobile application ...
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SK
Scott K
07/29/20
Unexpectedly raised price 1,000%
Did not have a good experience with this company. Had been using a paid business plan for $480/year for years with no issues and no changes in volume. Then, out of the blue we were contacted and told we were exceeding their “reasonable use limits” and would need to pay additional fees to keep our account active. We were then told their “reasonable use limit” is only 100 signed documents per year (which is not published anywhere). The new quote was in excess of $5,000 per year…a 1,000% price ...
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EW
Eva W
07/29/20
"Makes Life a lot easier and simpler"
What do you like best about DocuSign? I love that you can save the planet as you don't have to print out documents anymore, it's easy to use and make changes, and that it is legally binding! What do you dislike about DocuSign? I dislike that there are a lot of different levels/criteria for qualification of signatures and it is not standardized across regions or easily accessible Recommendations to others considering DocuSign: It's a great tool, but you need to know what the local laws ...
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RM
Rowena M
07/29/20
"Platform that saves your money and time."
What do you like best about DocuSign? The most crucial functions of DocuSign are actually task execution, document certification, automatic reminders, certificates, templates, etc. The primary benefit of DocuSign is actually it offers quick results a lot sooner, increases efficiency and also enables users to save a great deal of time. It's web based and transforms function from newspaper to digital. The graphical user interface is actually modern and user-friendly. Its mobile application ...
Read more
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].