9.8
SpotScore

DocuSign Reviews in September 2026: User Ratings, Pros & Cons
Sign smarter, not harder.
Add to compare
Starts from $10 / Month when Billed Yearly
DocuSign Reviews & Ratings
Are you using DocuSign?
Spotsaas Editor’s POV
DocuSign handles document signing and management effectively for most workflows. Users report the signing process is straightforward, and the platform reduces time spent on manual document handling. The main limitation is customer support—multiple reviewers cite slow response times and billing errors that took weeks to resolve. Before signing up, verify in a demo ...Read more
DocuSign pros and cons
Streamlines document signing process, making it efficient and convenient.
Offers a range of features for managing documents and agreements effectively.
Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.
Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.
Filter results
Sort by :
Showing 1321-1330 out of 2954
A
Amanda
09/15/20
Harassment charges should be brought against this company!
I got sent a tenancy lease renewal from this company who has unfortunately been given my contact details via my real estate agent and as I have not agreed to their terms and conditions (and won’t ever) they keep emailing me after midnight almost every day. There is no way I’m allowing a third party to be involved in my tenancy nor will I ever provide them with my signature.
DK
Derek K
09/15/20
"An innovative way to protect your documents or intellectual property"
What do you like best? Its ease of use and great protection is an advantage that can be considered quite useful in this service. In addition, their prices can be considered quite fair and much lower than having notarized processes What do you dislike? Some consider the service price to be a bit high. In my opinion, it is quite fair and more if one considers all that a person or company can save in carrying out a notarized process in the traditional way What problems are you solving with the ...
Read more
A
Amanda
09/15/20
Harassment charges should be brought against this company!
I got sent a tenancy lease renewal from this company who has unfortunately been given my contact details via my real estate agent and as I have not agreed to their terms and conditions (and won’t ever) they keep emailing me after midnight almost every day. There is no way I’m allowing a third party to be involved in my tenancy nor will I ever provide them with my signature.
AS
Adnane S
09/15/20
"Sign the documents from any place!"
What do you like best about DocuSign? DocuSign is actually a great replacement for various document capabilities which were previously performed by hand and is also perfect for optimizing labor intensive contracts, other documents and invoices. Now processing some payments or perhaps business items is actually easier and digitally lowers workload and makes these functions a lot more helpful. This enables us to publish, edit, modify and monitor documents. It also allows for us to process ...
Read more
DK
Derick K
09/15/20
"An innovative way to protect your documents or intellectual property"
What do you like best about DocuSign? Its ease of use and great protection is an advantage that can be considered quite useful in this service. In addition, their prices can be considered quite fair and much lower than having notarized processes What do you dislike about DocuSign? Some consider the service price to be a bit high. In my opinion, it is quite fair and more if one considers all that a person or company can save in carrying out a notarized process in the traditional way What ...
Read more
SD
Sarrah D
09/15/20
"Docusign"
What do you like best about DocuSign? I utilized DocuSign both as an end operator and as a customer, and also for over a year I'd no issues with the documentation. The simplicity with that I can sign and provide documents with just a couple mouse clicks has significantly accelerated the daily work of mine. What do you dislike about DocuSign? To be honest, there's absolutely nothing critical I do not love, though my clients noted a number of issues if they contacted the support staff and ...
Read more
SD
Steven D
09/14/20
"Streamlining and simplifying all paperwork"
What do you like best about DocuSign? Docusign has been the perfect substitute for various document transaction functions that were previously done manually, as well as streamlining contracts, settlements and any other paperwork that takes a lot of time, now it is much easier to process any payment or commercial project in a much easier way, more digital, thus minimizing work and making all this function much more practical. It gives us the opportunity to upload files, edit, configure and ...
Read more
TL
Tom Loberto
09/12/20
I had an opportunity to use DocuSign…
I had an opportunity to use DocuSign recently and found it confusing and very poor from a user prospective. Highly do not recommended
TL
Tom Loberto
09/12/20
I had an opportunity to use DocuSign…
I had an opportunity to use DocuSign recently and found it confusing and very poor from a user prospective. Highly do not recommended
UI
User in Information Technology and Services
09/10/20
"Keeps documents together virtually"
What do you like best? Easy to use on mobile. Easy to retrieve past documents. What do you dislike? Could there be an opportunity to make a docusign mobile application? Recommendations to others considering the product: Go paperless What problems are you solving with the product? What benefits have you realized? Problems include security. The document is sent directly to email. What if an email is hacked? I enjoy using docusign to go paperless.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].