9.8
Spot Score

DocuSign Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $10 / Month when Billed Yearly
DocuSign Reviews & Ratings
Spotsaas Editor’s POV
DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more
DocuSign pros and cons
Streamlines document signing process, making it efficient and convenient.
Offers a range of features for managing documents and agreements effectively.
Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.
Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.
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Showing 1241-1250 out of 2954
AU
Anonymous User
11/25/20
"A savior in a time of Tragedy"
What do you like best about DocuSign? I love how easy this program was to use. They walk you through everything. Its set up so easy to use. When the Coronavirus began and they allowed PA Notaries to perform their notorizations online, DocuSign was the ONLY program I even considered because of how EASY it was. I had never used it until that day. What do you dislike about DocuSign? I havent found anything that I do notlike yet. If I had to say something it would be the amount of email I get ...
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SD
Stephen D
11/25/20
"The best electronic signature software to date"
What do you like best about DocuSign? Easily add specific fields, people and objects to be signed. It is easy to add or remove signatories or those who need to obtain a copy of the contract. It is easy to view other documents in the library. What do you dislike about DocuSign? They don't see any downside. You may have used six dozen other signature programs, and DocuSign is by far the easiest to navigate. Recommendations to others considering DocuSign: I believe that DocuSign is your best ...
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M
manu
11/24/20
Remboursement jamais arrivé après 1 an !!
Nous avons été prélevés par erreur de 595 €.Plus d'un an après, nous attendons toujours le remboursement malgré des relances et des promesses...
CR
Catchlove Richard
11/24/20
I had to choose a star
I had to choose a star. Frankly it’s a minus score. What a complete con. Of more importance is that 91% rate docusign as Bad. It should be 100% bad. There is not one redeeming feature. Avoid at all costs.
PL
Philippa L
11/23/20
"Easy to use. Saves time"
What do you like best about DocuSign? I love the way the note gets to your email and you can just click on the link that leads you directly to the file you must sign. DocuSign also sends an additional e-mail reminder to remind you to complete the signature quickly to your e-mail address. I also like the way the file is displayed on the display screen. What do you dislike about DocuSign? There is absolutely nothing I do not love. I think working with this file is super easy and ...
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N
Niels
11/22/20
Downgrading of account is terrible!
Downgrading of account is made very very frustrating. You have to submit a support ticket for it. These practices are terrible and we will avoid Docusign forever!
MP
Mauli P
11/20/20
"Docusign is easy to use and easy to integrate"
What do you like best about DocuSign? I love how easy it is to approve documents through docusign What do you dislike about DocuSign? There is not much that I dislike about DocuSign What problems is DocuSign solving and how is that benefiting you? I’ve been able to integrate it with another software my team developed to calculate payouts. I am able to get those approved by diff stakeholders through docusign
JN
Josh Nieboer
11/18/20
I cannot emphasise enough how poor this…
I cannot emphasise enough how poor this product is. Do yourself a favour and go with Hello Sign or one of their other competitors. The whole experience is laughably bad.
DB
Dieter B
11/18/20
"Sign docs digitally"
What do you like best about DocuSign? We send our customers the pre-designed contracts for signature - with the software we are able to digitally sign the letters we send to our customers directly. This often saves us the double way. The functions for editing pdf files are excellent - I can edit practically the whole pdf. What do you dislike about DocuSign? Sometimes the signature appears on an extra blank page - if we print back and front it is no problem but it increases the file size ...
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DM
Danetia M
11/17/20
"Easily manipulate pdf files and sign or request signatures."
What do you like best about DocuSign? I love the ease of filling out the document and being able to share or email the document to request a signature. What do you dislike about DocuSign? I use the free version which is awesome but I wish it had a few more features. Recommendations to others considering DocuSign: Buy the full version! What problems is DocuSign solving and how is that benefiting you? When a pdf is sent that needs information filled out, I can easily keep everything ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].