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9.8

Spot Score

DocuSign - Electronic Signature Software

DocuSign Reviews in June 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.3

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DocuSign Reviews & Ratings

3.3

Good

Based on 2831 ratings & 2954 reviews

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terible

(534)

Spotsaas Editor’s POV

DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 1251-1260 out of 2954

AU

Anonymous User

11/17/20

5 out of 5

"Sign as much as you want to :)"

What do you like best about DocuSign? the easy access, upload bulk documents, edit the document on the go, prebuilt templates or create your own templet for ease of use, track the old documents, keep a history You always know when your document has been viewed, which helps you with the necessary follow up What do you dislike about DocuSign? sometimes template organization and sharing can be tricky What problems is DocuSign solving and how is that benefiting you? Signing of documents has ...

Read more

RF

Rebecca F

11/17/20

5 out of 5

"Easy to use and very effective"

What do you like best about DocuSign? Easy to use User friendly - easy to organise documents and apply templates. Dashboard is well laid out and allows you to see what documents are completed. Increases efficiency and productivity Able to track what stage users are at when reviewing their paperwork to see if they have completed Fab support service - issues are resolved quickly Easy to train others to use Meets GDPR requirements What do you dislike about DocuSign? Not able to use for all ...

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AU

Anonymous User

11/17/20

5 out of 5

"Ease of use 10/10"

What do you like best about DocuSign? Docusign allows recipients of forms to change signers and forward to the correct signer What do you dislike about DocuSign? I wish that there was a better integration with salesforce. I would like to see more information without needing to login to DocuSign. What problems is DocuSign solving and how is that benefiting you? I don't need to worry about customers signing documents on their own internal tools.

ST

Sumant T

11/17/20

4.5 out of 5

"DocuSign review"

What do you like best about DocuSign? I love the reality that you are able to quickly take this document and agree on various aspects. The instant input function (selecting information fields of the exact same name) is actually a great tool that can help others never feel overwhelmed by the need to enter relevant information once. What do you dislike about DocuSign? Many problems with a web browser limit the usefulness of this particular tool. Some of the documents you fill out should be ...

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SP

Sobita P

11/17/20

4 out of 5

"Signing documents digitally made quick & easy"

What do you like best about DocuSign? DocuSign has a very informative dashboard as it lets users know about the documents waiting for signatures, expiring soon, or completed. Another exciting feature is the ability to draw and save digital signatures for document signing purposes. What do you dislike about DocuSign? The major downside of DocuSign compared to other existing digital signature software is how it requires the recipient's verification. What problems is DocuSign solving and how ...

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E

eoghan

11/16/20

1 out of 5

Unknowledgeable service

TLDR: Customer service don't know what features are available and also it doesn't have basic functions (like downloading multiple documents at once in PDF format). Extortionate prices and terrible customer service. I was trying to send out a form en masse to be signed by multiple different people and needed to create a single link, rather than enter emails individually (which is the only option available on the interface). I asked customer service and sales whether this was available and ...

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SG

Seth Goyes

11/16/20

1 out of 5

who designed this monstrosity

who designed this monstrosity? The UI/UX team should be forced to listen to Nickelback. You should have a template library available. Most people can't write legal documents from scratch.

BM

Brendan Miller

11/15/20

1 out of 5

Very complicated and not easy to use

Very complicated and not easy to use. Also I signed up, paid and it wouldn't update my settings. So I paid for nothing. Customer service were then rude and unhelpful.

AP

Addison P

11/12/20

5 out of 5

"Mind-blowing e-signature tool"

What do you like best about DocuSign? DocuSign makes it an easy and fast process to send,sign, and collect signatures. Impressed with its robust administrative and security functions.It provides an API interface that is suitable for our developer's team that emables them to exploit its capabilities. It is an easy to use the platform and many of our employees never excell in technology but with DocuSign they understood and handled it vry well and fast. What do you dislike about ...

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MF

Marion Fourquez

11/12/20

1 out of 5

Nul nul nul- à éviter à tout prix

Nul nul nul- à éviter à tout prix. Impossible de signer si vous n'avez qu'un passeport mais surtout on m'a raccroché au nez 7 fois!!! sans explication autre que "pas de passeport".Vraiment un service de m....

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].