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9.8

Spot Score

DocuSign - Electronic Signature Software

DocuSign Reviews in June 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.3

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Starts from $10 / Month when Billed Yearly

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DocuSign Reviews & Ratings

3.3

Good

Based on 2831 ratings & 2954 reviews

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terible

(534)

Spotsaas Editor’s POV

DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 1211-1220 out of 2954

E

Evelynn

01/09/21

1 out of 5

Beyond awful

Beyond awful. There's nothing positive to say about the service except a massive waste of time and scam.

ZP

Zack Plauché

01/08/21

1 out of 5

Hard as Possible to Unsubscribe

They do a great job of hiding their unsubscribe button. I forgot to unsubscribe last month and I thought I already did, looks like nope! And I remembered why: Finding their Manage Subscription (or account in general) page is a nightmare. And their refund policy is only for yearly subscriptions (probably becasue everyone who does monthly falls into the same BS trap). I want my money back.

PB

Puroorava B

01/05/21

4.5 out of 5

"Working with documents becomes a pleasure"

What do you like best about DocuSign? I like this reliable way to sign documents without personally signing them and returning them by mail or fax. Many insurance companies sign their policies with the DocuSign signature. This is beneficial because it eliminates the additional step of signing and returning the letter and helps me to go through the certification process faster to accept new customers. What do you dislike about DocuSign? It takes a while, but once you have signed up, it works ...

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SK

Sagar K

01/05/21

4.5 out of 5

"DocuSign"

What do you like best about DocuSign? DocuSign is one of the easiest platforms I have used so far. So I don't have to print, sign, browse and download anything. It has one of the greatest issues concerning business software. The greatest aspect of DocuSign would be that you can use it on the phone! It is convenient since we believe we are constantly in action. What do you dislike about DocuSign? It is difficult for me to lay down the guidelines for re-use. Furthermore, the item does not ...

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SG

Snehasish G

01/05/21

4.5 out of 5

"Resolved my lease and business signing issues."

What do you like best about DocuSign? But the programme is elegant and simple. It's pricey. I enjoy scanning, usability and encryption. With simple to use, the user of its friendly interface allows you to be peace of mind because of its encryption and easy to work with. When signed in, you only want to simply click the signature button if a person sends you a booklet or perhaps sends other documents as well as creates documents thereby. The company of mine also provides an efficient, ...

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AR

Anonymous Reviewer

01/05/21

1 out of 5

DocuSign billing issues unresolved after months

PROS: E-signing softwares are helpful to small businesses in doing business online. CONS: I've had a very frustrating experience with DocuSign Billing Support team and wanted to let fellow small business owners know why I recommend against using DocuSign: DocuSign fraudulently charged our small business credit card for $324 that I had not authorized. Upon following up, their support staff acknowledged their overcharge error and gave excuses after excuses to delay processing the refund. It's ...

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SA

Supriya A

01/03/21

4 out of 5

"Convenient way of signing digital documents"

What do you like best about DocuSign? I love the function that allows the sender to keep track of when the document is opened and looked at by people. I also like that it's in real-time; you can get a contract sent and returned in minutes, literally. And you can give it to various individuals, and within minutes you can all get multiple signatures. What do you dislike about DocuSign? One thing that I dislike about DocuSign is that you cannot make a modification, you have to delete the whole ...

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D

DieMeckerbox

01/01/21

1 out of 5

Letzte Kackseite

Letzte Kackseite, bei der sich JEDER dreimal überlegen soll, einen Account anzulegen.Es ist UNMÖGLICH seinen eigenen Account zu löschen! Dies geht nur per Support (wo auch immer, sicher nach Indien!) Typisch Ammi Unternehmen, bei dem die Datenkranke im Vordergrund steht. Und 100%, selbst wenn, werden "Accuntz" nur DE-aktiviert, NIE gelöscht, wie man das von allen Ammi Unternehmen so kennt.Übrigens, mails an:dach @ docusign . comLaut Impressum!Ergeben eine Fehlermeldung:The following ...

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KE

K Eng

12/30/20

1 out of 5

The platform itself is great but when…

The platform itself is great but when it comes time to get something resolved through customer service you'll wish you had never dealt with this company.

AU

Anonymous User

12/29/20

5 out of 5

"Best Digital Signature"

What do you like best about DocuSign? I like the mail merge like functionality, it is very convenient and saves me time every time I send documents for bulk recipients. What do you dislike about DocuSign? I don’t know if it is just me who keeps forgetting my password or it’s enforced by DocuSign, it can be a pain sometimes. What problems is DocuSign solving and how is that benefiting you? We’ve made our recruitment and onboarding documents digital, more efficient, cost and time saving.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].