NEWJoin 1M+ SaaS Professionals|Get Weekly Insights, Trends & Expert PicksSubscribe Free →

Spotsaas logo

9.8

Spot Score

DocuSign - Electronic Signature Software

DocuSign Reviews in June 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.3

Add to compare

Starts from $10 / Month when Billed Yearly

Start Free Trial

DocuSign Reviews & Ratings

3.3

Good

Based on 2831 ratings & 2954 reviews

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terible

(534)

Spotsaas Editor’s POV

DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 1111-1120 out of 2954

AU

Anonymous User

05/01/21

4.5 out of 5

"Docusign review"

What do you like best about DocuSign? Simple to use, intuitive and robust. I've used a few and docusign stands out. What do you dislike about DocuSign? Not that keen on the 2nd signatory's not getting the contract until first one has signed it. Recommendations to others considering DocuSign: Take the plunge, cheaper ones on the market but they aren't as good. What problems is DocuSign solving and how is that benefiting you? We are getting our contracts back quicker

AU

Anonymous User

04/30/21

3.5 out of 5

"Industry leader but more money"

What do you like best about DocuSign? It integrates with lots and it is very well known What do you dislike about DocuSign? It's expensive and not for any particular reason Recommendations to others considering DocuSign: hellosign What problems is DocuSign solving and how is that benefiting you? esigning contracts for my inside sales team, requiring little customization per contract being sent out

AS

Arie S

04/29/21

5 out of 5

"E-signature suite without the learning curve"

What do you like best about DocuSign? I can upload any document, using the DocuSign intuitive navigation, create envelope and then just add the required fields , which can be easily editted in the document editor. Not once, was I in a situation where documents were sent to us for signature, where our users were expected to print it, sign it, scan it and email it - DocuSign consolidates all those 4 actions into 2 easy steps: upload and add the required elelments. All my documents are right ...

Read more

AU

Anonymous User

04/29/21

5 out of 5

"Best online contracts application"

What do you like best about DocuSign? I have been using DocuSign for at least 2-3 years now and always liked how user friendly it is. What do you dislike about DocuSign? I have used this application a couple of times abs never encountered any issues Recommendations to others considering DocuSign: If you are in a job where you execute a lot of online contracts and need e-signatures? Then DocuSign is a very good application What problems is DocuSign solving and how is that benefiting you? I ...

Read more

AU

Anonymous User

04/29/21

4 out of 5

"Docusign es una excelente herramienta para firma de documentos"

What do you like best about DocuSign? es facil de usar, amigable y super segura What do you dislike about DocuSign? puede llegar a ser algo no seguro para alguna gente Recommendations to others considering DocuSign: excelente herramienta para firma de documentos, contratos, facturas y demas What problems is DocuSign solving and how is that benefiting you? firma de contratos y documentos con clientes

AS

Arie S

04/29/21

5 out of 5

"E-signature suite without the learning curve"

What do you like best about DocuSign? I can upload any document, using the DocuSign intuitive navigation, create envelope and then just add the required fields , which can be easily editted in the document editor. Not once, was I in a situation where documents were sent to us for signature, where our users were expected to print it, sign it, scan it and email it - DocuSign consolidates all those 4 actions into 2 easy steps: upload and add the required elelments. All my documents are right ...

Read more

AU

Anonymous User

04/29/21

5 out of 5

"Best online contracts application"

What do you like best about DocuSign? I have been using DocuSign for at least 2-3 years now and always liked how user friendly it is. What do you dislike about DocuSign? I have used this application a couple of times abs never encountered any issues Recommendations to others considering DocuSign: If you are in a job where you execute a lot of online contracts and need e-signatures? Then DocuSign is a very good application What problems is DocuSign solving and how is that benefiting you? I ...

Read more

AS

Andrew Stubbs

04/28/21

1 out of 5

Effectively Theft

Effectively Theft, Docusign charged £396 for an annual renewal which was canceled in writing (and acknowledged) before the renewal date. Now seems impossible to get them to refund as they consistently say "it's in process". Are they doing so badly they need to hold on to my £400 to finance the business? Tech might be ok but if you value customer service PLEASE AVOID.

AU

Anonymous User

04/28/21

4 out of 5

"Docusign Online Documents- Virtual signatures"

What do you like best about DocuSign? The ability to send documents virtually and get signatures virtually. What do you dislike about DocuSign? The process of having to wait for each person to sign off. The first person must sign the document before it can be released to others to mark. Recommendations to others considering DocuSign: I don't have any recommendations for others. It is practical and works. I recommend making sure others who are using it know how to use it. It may require some ...

Read more

AU

Anonymous User

04/27/21

5 out of 5

"Excellent service for remote workforce"

What do you like best about DocuSign? It's straightforward to use. I like being able to set the signing order and add people to receive copies without signing. What do you dislike about DocuSign? I wish I could modify the size of the information added (like one's signature, etc.). What problems is DocuSign solving and how is that benefiting you? I use DocuSign to onboard new hires remotely. They can fill out paperwork without printing and scanning the forms, making it easier for them and ...

Read more

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].