9.8
Spot Score
DocuSign Reviews in June 2026: User Ratings, Pros & Cons
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DocuSign Reviews & Ratings
Spotsaas Editor’s POV
DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more
DocuSign pros and cons
Streamlines document signing process, making it efficient and convenient.
Offers a range of features for managing documents and agreements effectively.
Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.
Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.
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Showing 1101-1110 out of 2954
AU
Anonymous User
05/04/21
"Used DocuSign for community"
What do you like best about DocuSign? I like the similarities between a docusign template and salesforce standard email template and because of that I don't need to learn anything extra to create docusign templates What do you dislike about DocuSign? There are circumstances where I needed docusign support and I did not like the customer support because without understanding the requirement he gave me an answer that its a salesforce issue What problems is DocuSign solving and how is that ...
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AU
Anonymous User
05/03/21
"Very fast and efficient"
What do you like best about DocuSign? It is especially easy to give proof of your identity digitally and get things done faster What do you dislike about DocuSign? Signing in formalities means you remember password etc What problems is DocuSign solving and how is that benefiting you? I speak at several global forums and it is easy to sign speaker consents
KB
Kevin B
05/03/21
"Implementing D/S Since 2004"
What do you like best about DocuSign? Ease of integration - APIs, messaging, and security (regardless of client schema). The ability to export date/time stamps is crucial for finserv & legal, on historicals. Working/passing unique IDs to affix jobs to is also paramount to have. Knowledgeable professional services team, too. What do you dislike about DocuSign? More BPM extensibility, as BPM integration can be rather heady requiring work that (pending the workflow/workstream) D/S can easily ...
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AU
Anonymous User
05/03/21
"Very fast and efficient"
What do you like best about DocuSign? It is especially easy to give proof of your identity digitally and get things done faster What do you dislike about DocuSign? Signing in formalities means you remember password etc What problems is DocuSign solving and how is that benefiting you? I speak at several global forums and it is easy to sign speaker consents
KB
Kevin B
05/03/21
"Implementing D/S Since 2004"
What do you like best about DocuSign? Ease of integration - APIs, messaging, and security (regardless of client schema). The ability to export date/time stamps is crucial for finserv & legal, on historicals. Working/passing unique IDs to affix jobs to is also paramount to have. Knowledgeable professional services team, too. What do you dislike about DocuSign? More BPM extensibility, as BPM integration can be rather heady requiring work that (pending the workflow/workstream) D/S can easily ...
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VD
Vishal D
05/03/21
"Integrated DocuSign with MS Dynamics 365"
What do you like best about DocuSign? Lots of features that DS provide like auto place text, merge fields, custom fields, custom templates etc What do you dislike about DocuSign? The Dynamics CRM connector for DocuSign can be improved, it feels a little buggy sometimes also the performance is slow for the popup that appears when someone clicks on "Send With DocuSign " What problems is DocuSign solving and how is that benefiting you? The business wanted a feature to sign the contract ...
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SS
Shrikant S
05/02/21
"Overall good experience"
What do you like best about DocuSign? Course Structure was good and easily understandable and exam What do you dislike about DocuSign? Practical vedio with reali life scenario Recommendations to others considering DocuSign: Add more connectors for msflow What problems is DocuSign solving and how is that benefiting you? Sending review document from crm and reviewer auto sign it via email
AR
Anonymous Reviewer
05/02/21
Very error prone
PROS: Nothing. The software didn't work. It kept losing my work. I called customer support and they were very nice and tried to help but all the could offer was workarounds to the many bugs and defects in this software. This might've been a good product at one point in time but it is clearly mismanaged now. CONS: Nothing. The software didn't work. It kept losing my work. I called customer support and they were very nice and tried to help but all the could offer was workarounds to the many ...
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LS
Lakhvinder S
05/02/21
"Excellent"
What do you like best about DocuSign? User friendly & a high security of the documents What do you dislike about DocuSign? It sends request automatically to the requesters What problems is DocuSign solving and how is that benefiting you? My business documents conversion & sign in
AU
Anonymous User
05/01/21
"Docusign review"
What do you like best about DocuSign? Simple to use, intuitive and robust. I've used a few and docusign stands out. What do you dislike about DocuSign? Not that keen on the 2nd signatory's not getting the contract until first one has signed it. Recommendations to others considering DocuSign: Take the plunge, cheaper ones on the market but they aren't as good. What problems is DocuSign solving and how is that benefiting you? We are getting our contracts back quicker
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].