DocuSign Reviews in June 2026: User Ratings, Pros & Cons

"Great tool!"

What do you like best about DocuSign? I love how it integrates with Salesforce, a pretty seamless process to send out contracts to clients for them to review and sign. You can set up notifications to get sent an email when someone views and signs the document as well - this is super helpful if you are in sales! What do you dislike about DocuSign? You have to make sure your salesforce is up to date, or it won't support the newest version of DocuSign. We recently went through this, and it was ...

"Best e sign software used"

What do you like best about DocuSign? The ease of signing documents and creating signatures and customising signature What do you dislike about DocuSign? None as of now but would like to have edit documents features What problems is DocuSign solving and how is that benefiting you? I'm signing work related Docs such as offer letter, appreciation letter and also confidential letters

Their sales team robo emails you to the…

Their sales team robo emails you to the point I have needed to report them to the ACMA. If you are window shopping, I do not suggest giving them info to be on their contact list, you can not unsubscribe.

"it functions fine... but I feel like there could be more"

What do you like best about DocuSign? It is just what it is - a signature tool. I like that it works for what it is supposed to, and it is relatively simple. What do you dislike about DocuSign? It is not the most user-friendly on the builder end. I also think that there could be more to it than just signing. If they provided an entire productivity platform with forms and document generation alongside their signature tool, that would be beneficial—also, more branding of MY company on the ...

"Using in financial institution"

What do you like best about DocuSign? DocuSign is changing the way we do business. Not just for documents that we need to have signed, but internally using Powerforms. It is transformational. What do you dislike about DocuSign? I would like to have more admin controls and more functionality for the more creative, "outside of the box" things that we are using DocuSign for. Recommendations to others considering DocuSign: Take one of the DocuSign certification classes! What problems is ...

"It works"

What do you like best about DocuSign? Docusign is easy to use. It does not require training. What do you dislike about DocuSign? The downsides of Docusign is getting buy-in from staff. What problems is DocuSign solving and how is that benefiting you? Electronic signatures are needed in a virtual work environment. Docusign fulfills this need.

Horrible customer service and really…

Horrible customer service and really poor ux.

No customer service to speak of

No customer service to speak of. AVOID

Irritante organisatie

Irritante organisatie, ze hebben meerdere malen via mijn privé-adres proberen contact te leggen. Terwijl ik duidelijk gemeld heb dat ik dat niet wil. Verder suggereren ze dat IK contact met ze gezocht heb en dat ze hierop terugkomen.

"Love it!"

What do you like best about DocuSign? I love how easy it is to not only fill out a document that has been sent over to me to sign, but how easy it is to upload my own document and edit and customize in where I need signatures or dates from someone. Another great thing about docusign is that you can easily send the document that is needed to be sign to more than one person who needs to sign it. You can send to recipients who are just viewers, and choose to not ask them to sign the document. ...