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9.8

Spot Score

DocuSign - Electronic Signature Software

DocuSign Reviews in June 2026: User Ratings, Pros & Cons

Sign smarter, not harder.

3.3

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DocuSign Reviews & Ratings

3.3

Good

Based on 2831 ratings & 2954 reviews

Rating Distribution

Excellent

(1877)

Very Good

(429)

Good

(73)

Poor

(41)

Terible

(534)

Spotsaas Editor’s POV

DocuSign is a powerful tool that excels in document handling and signing, making it a convenient choice for businesses and individuals. Users appreciate the ease of use for signing and managing documents. The platform's features simplify the process, saving time and effort. However, some reviewers have raised concerns about the customer service experience, ...Read more

DocuSign pros and cons

  • Streamlines document signing process, making it efficient and convenient.

  • Offers a range of features for managing documents and agreements effectively.

  • Poor customer service and lack of responsiveness, leading to frustration and unresolved issues.

  • Confusing pricing structure and billing practices, causing dissatisfaction and unexpected charges.

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Showing 1001-1010 out of 2954

AU

Anonymous User

07/10/21

5 out of 5

"Simple esigning tool for any business"

What do you like best about DocuSign? Docusign makes esigning contracts and agreements quick and easy. I like that it takes less than a minute to upload and prep a contract, and send it out to a client with one click. What do you dislike about DocuSign? I don't dislike any feature. Its a great tool! Recommendations to others considering DocuSign: DocuSign is a great solution for esigning. Don't make your clients or partners print, sign, scan documents again. With a few clicks, your ...

Read more

AU

Anonymous User

07/09/21

5 out of 5

"Very helpful tool for virtual signature during wfh."

What do you like best about DocuSign? Simple and easy process to send documents for signature. What do you dislike about DocuSign? Software is a little costly compared to the others available in the market What problems is DocuSign solving and how is that benefiting you? Requesting virtual signature.

AU

Anonymous User

07/09/21

4.5 out of 5

"The best tool to avoid print, sign, scan to send the document back!"

What do you like best about DocuSign? How easy it is to use. You do not need any special device or download, you can sign your contracts online and receive a copy at the moment. Also, you can track if the document has been opened and when. What do you dislike about DocuSign? Not every company invest in this tool as they still prefer to work with the traditional send documents, and waits until the other part print them, sign them and scan them back. This crates workload as you have to come ...

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AU

Anonymous User

07/08/21

4.5 out of 5

"Signatures made Easy"

What do you like best about DocuSign? Its easy to use a quick and efficient great tool What do you dislike about DocuSign? None it is a rock-solid tool for anyone to use and saves time What problems is DocuSign solving and how is that benefiting you? Setting up Integrations and getting paperwork done

AU

Anonymous User

07/07/21

4.5 out of 5

"Capable and Intuitive System"

What do you like best about DocuSign? Easy to build logic and good online resources and comunity discussion/solution boards What do you dislike about DocuSign? Slow address of customer-reported system bugs with lack of clarity around timelines for fixes. What problems is DocuSign solving and how is that benefiting you? Reduce in paper usage

AU

Anonymous User

07/06/21

5 out of 5

"Great Company with innovative products"

What do you like best about DocuSign? I liked the user friendly experience and it can be easily integrate with any different products What do you dislike about DocuSign? As of now nothing. If this can provide more customization that would be great Recommendations to others considering DocuSign: It's a great product for digital signature What problems is DocuSign solving and how is that benefiting you? Quote template

LR

Laura Reber

07/05/21

1 out of 5

I was very happy with their service for…

I was very happy with their service for several years. Out of the blue I was contacted about their "reasonable use" policy. Apparently there was some serious fine print. I was told that, in order to continue using DocuSign, I'd need to pay 10x the amount I was currently paying. When I did some research and found a truly unlimited plan with another company, I was offered no refund for my unused time. Bye, Docusign. See you never. Also- hope it was worth the couple hundred bucks you gained ...

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AF

Alayna F

06/25/21

5 out of 5

"Easy To Use"

What do you like best about DocuSign? Personally, whenever someone sends me another app to use other than this one, it become frustrating to use. When I send out contracts that need to be signed for my company, I only use DocuSign because it is easy to use and you can choose whether you want to sign with the fonts that are given or use your own writing to sign your name or initials if need be. What do you dislike about DocuSign? I have had this for about two years now and the only thing is ...

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S

Stephen

06/24/21

1 out of 5

Will do everything I can to avoid doing…

Will do everything I can to avoid doing repeat business with docusign. No ability to speak with anyone in A/R. Account execs very slow to respond - if at all. In our case, business practices are less than forthright and transparent.

AU

Anonymous User

06/24/21

5 out of 5

"Easy to use and secure electronic document signing softward"

What do you like best about DocuSign? I can access it from my computer or my phone, and it saves my preferred font. It is very quick and easy to sign documents, and it is always apparent where the signature will be applied within the document (just like real-life sticky tabs). I am confident that my documents are secure as well! What do you dislike about DocuSign? I am not always sure if older documents will remain accessible within my account in perpetuity. I have attempted to retrieve a ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].