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9.0

Spot Score

Deskero - Help Desk Software

Deskero Reviews in June 2026: User Ratings, Pros & Cons

Streamlining customer support, one click at a time.

4.3

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Deskero Reviews & Ratings

4.3

Very Good

Based on 63 ratings & 70 reviews

Rating Distribution

Excellent

(37)

Very Good

(30)

Good

(3)

Poor

(0)

Terible

(0)

Spotsaas Editor’s POV

Deskero offers a user-friendly help desk solution that simplifies workflows through automation. Its mobile optimization makes it a great choice for teams on the go, though it may lack some advanced features.Read more

Deskero pros and cons

  • Intuitive interface

  • Mobile optimization

  • Task automation

  • User-friendly design

  • Limited advanced features

  • Basic reporting tools

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Showing 51-60 out of 70

A

Anonymous

04/28/18

5 out of 5

It was wonderful software

What do you like best? I liked the quick response for the software What do you dislike? Acully untill right now nothing ai apearing bad What business problems are you solving with the product? What benefits have you realized? till now I'm still testing it

A

Anonymous

04/25/18

4 out of 5

my experience with deskero

What do you like best? i think is a great app, i just have like 2 weeks using this one, lest see what can we do as an enterprise, i hope this will help me a lot with my job What do you dislike? maybe the payment metod, i wannna pay with paypal and can't do that, but its ok Recommendations to others considering the product yes i can recommendate deskero to my friends What business problems are you solving with the product? What benefits have you realized? problems with restaurants and ...

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A

Anonymous

04/18/18

4 out of 5

practico

What do you like best? Lo que me gusta del software es su facilidad de uso What do you dislike? estoy contento con todo hasta el momento no me disgusta nada Recommendations to others considering the product muy buen software lo recomiendo What business problems are you solving with the product? What benefits have you realized? soporte a clientes

A

Anonymous

04/14/18

4.5 out of 5

Easy Setup for Start up service desk

What do you like best? With just less than five minutes you can get the Deskero up and running including the branding and available templates modification. They have very simple but elegant user interface from both agent and customer interface. If you are a small or a startup company then you can operate your support and ticketing system absolutely free. The email forwarding and name customization also is also pretty convenient, you can have both incoming and outgoing email copies ...

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A

Anonymous

04/10/18

3.5 out of 5

Helpdesk

What do you like best? Seems to be a simple straight forward approach to ticketing. What do you dislike? Not sure yet. Need to kick the tires more on it. What business problems are you solving with the product? What benefits have you realized? Need ticketing solution. Can handle most types of requests.

A

Anonymous

04/06/18

4.5 out of 5

Great and easy to use Software

What do you like best? It is a simple tool to use and configure, but it has all the elements we need, the reports it generates are very good and the integrated chat is excellent What do you dislike? Customers have reported that their accounts are blocked when they are newly created, but nothing that can not be controlled What business problems are you solving with the product? What benefits have you realized? We are currently in the process of releasing new software and we have found it ...

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A

Anonymous

02/09/18

5 out of 5

Il miglior software per la gestione dei ticket

What do you like best? Ha tutte le funzionalità necessarie per gestire al meglio le richieste di supporto dei clienti. What do you dislike? Non trovo al momento nulla che non mi piaccia What business problems are you solving with the product? What benefits have you realized? La gestione delle richieste di supporto e di segnalazione di bugs durante lo sviluppo di un sw può diventare molto impegnativa. Deskero permette di tenere traccia di ogni segnalazione

A

Anonymous

01/17/18

5 out of 5

Deskero Review

What do you like best? Very simple to integrate and implement within an organization! One click reply to tickets, immediate conversion of chat sessions into tickets, simple email importing and social monitor features to track and compare competition. Great cloud based help desk support solution! What do you dislike? Over the course of implementing and using Deskero - our team has yet to encounter any negatives. What business problems are you solving with the product? What benefits have ...

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A

Anonymous

12/18/17

4 out of 5

Experience in this website

What do you like best? I was very happy with this website. it's simple and dynamic, I can take advantage of many free features and satisfy the needs of my clients What do you dislike? maybe some fuction for write and reply my contacts What business problems are you solving with the product? What benefits have you realized? I create solutions for problems and defects of my customers' printers

A

Anonymous

12/13/17

4.5 out of 5

Best online help desk tool

What do you like best? We have been trying different tools for managing help desk and support tickets and this is the best so far. We have all the features we like at hand and is very easy to setup and use. Our team is getting their tasks organized and ready in no time. Deskero have saved us time and effort! All the extra features like social integration, web portal, and dashboards are a big plus when considering this tool. Even though we are in the trial period now, we are considering ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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