Deskero Reviews in May 2025: User Ratings, Pros & Cons

Deskero review

What do you like best? Communication with our clients is consolidated into one easy to use channel. Centralized and easy to manage. I no longer work for the same company but if I were, I would still be using this software for years to come. What do you dislike? Could use some improvements to the smartphone app setup. Mobile app requires more developments in the future. What business problems are you solving with the product? What benefits have you realized? Organization for us was ...

Fair product with innovation

What do you like best? Simple product easy for use, it was easy to use and help was provided in the event of an issue. What do you dislike? The setup in the Infrastructure could be smoother, it all depends on managements expenditure they will put forth in a product Recommendations to others considering the product Its a very simple And straight forward application to use What business problems are you solving with the product? What benefits have you realized? Tracking, measure ...

Good but needs work

What do you like best? The user funtionality and quick access to buttons What do you dislike? Settings are not easy to find and make changes to Recommendations to others considering the product Work with support for best setup What business problems are you solving with the product? What benefits have you realized? Being able to access users remotely and trouble shoot issues

Fast and simple to use

What do you like best? Fast and simple to use. Great for a customer care fast to be configured and immediately ready What do you dislike? The website does not state that customers are limited in the start plan What business problems are you solving with the product? What benefits have you realized? Customer care and bug tickets

Clean Deskero, Clean mind

What do you like best? Deskero's clean user interface really puts users in the mindset to get things done right. It's a fresh take on the helpdesk and really shifts the paradigm towards being able to solve the client's needs in the most efficient and seamless way possible. What do you dislike? Deskero can have a slightly difficult learning curve for inexperienced users. This two or three day period may contain some small mistakes due to some small UI issues, but they can easily be ...

Good experience

What do you like best? I love the interface of Deskero. Easy yo use and easy to learn. What do you dislike? It's unfortunate that we can't have one or two agents more. What business problems are you solving with the product? What benefits have you realized? Easy to track what we resolved and what is in need to be resolved with the other TI.

I have had an outstanding experience using Deskero.

What do you like best? The Deskero interface is easy to navigate and puts all of our pertinent information in front of me. I value the reporting side as well. What do you dislike? I currently have no negative comments on Deskero. It fills our needs perfectly. What business problems are you solving with the product? What benefits have you realized? We are able to track IT and Facility issues using Deskero.

ticket system for starter

What do you like best? Management of customer questions, have everything under control What do you dislike? la parte di analisi mi sembrano ancora un pò grezze What business problems are you solving with the product? What benefits have you realized? website management and customers question's

Small Business Helpdesk Cloud Software

What do you like best? Deskero is really an ideal cost effective Helpdesk platform that is hosted in the cloud. Using Deskero for one of my smaller clients as a trial run with no hickups, no installation or integration issues. The Reporting system on calls for clients are great with a fabulous Mobile Application for all my Agents on the move.. We will be moving Deskero into a production environment for all my supported clients. What do you dislike? Using it a brief time, I can't seems ...

Easy fast services

What do you like best? Easy fast services, quick solutions and friendly support What do you dislike? Nothing at this stage, they have been great. They seem to have you covered and very professional at their approach to their clients. Recommendations to others considering the product Jump now, they are quick to respond and friendly What business problems are you solving with the product? What benefits have you realized? Management with customer service