DemandTools Reviews in June 2026: User Ratings, Pros & Cons

"Ease of Handling DT"

What do you like best about DemandTools? It has numerous capabilities. It's super powerful, and when it works perfectly, there is a lot that somebody can do with Demand Tools. I personally like the merge and modify features. What do you dislike about DemandTools? The new upgraded version does not have adequate trainings and the customer support is not as robust. There is no way to get on a call with support to debug the error messages. I am hopeful once my issues are resolved , it will be ...

"Great product"

What do you like best about DemandTools? Easy to use, fast, efficient, and reliable. What do you dislike about DemandTools? There is nothing I dislike about this program What problems is DemandTools solving and how is that benefiting you? This is great for mass updating information and making quick changes to a large number of records. Has also been helpful in quickly loading new information into Salesforce.

"Extremely powerful and easy to use"

What do you like best about DemandTools? DemandTools is inifitely expandable based on your own CRM configuration. You can edit any and all data within the system. It also handles a variety of data updates such as reassignments, mass conversion etc. What do you dislike about DemandTools? Nothing - overall DemandTools handles any type of Data manipulation you could want. What problems is DemandTools solving and how is that benefiting you? Updating data due to CRM changes, data cleansing, etc.

"As a Salesforce admin, I love using DemandTools"

What do you like best about DemandTools? Ability to efficiently perform SFDC data transfers in mass, especially sub-objects under Account. I own data transfers in my org and use DT weekly. Compared to Dataloader, DemandTools is way more advanced in my opinion. What do you dislike about DemandTools? The interface is a little tricky sometimes, but once you get the hang of it, its a breeze. At my company, we need to use a remote desktop login with DemandTools which can be a bit ...

"Prior versions worked well - "V" is atrocious."

What do you like best about DemandTools? The new version's UI is much, much better than the old version and finally (took until late 2021?) DemandTools is available on a Mac. What do you dislike about DemandTools? Incredibly unreliable, takes HOURS to process even just a few hundred records. I've had calls with support, the product is 100% completely unusable right now. Recommendations to others considering DemandTools: Do NOT get if you have a Mac, and especially if you're planning to use ...

"Great Data Tool for everything Salesforce"

What do you like best about DemandTools? What I like most about DemandTools is all of the different ways you can use it to extract, update, insert, merge and delete data. It is much easier to use and has a cleaner interface than competitors as well. What do you dislike about DemandTools? There isn't a ton I don't like about the tool. I wish it were easier to set up users with access to it inside the platform instead of from the website. I wish there were an easier way to export duplicates ...

"Decent Tool, but other options available"

What do you like best about DemandTools? DemandTools makes it easy to update mass records in Salesforce instead of dealing with a manual workload which will eat up all of your available working time spent inefficiently. What do you dislike about DemandTools? There are other available options on the market, including DataLoader and DataImport Wizard which are a part of Salesforce and can accomplish a lot of the same tasks. What problems is DemandTools solving and how is that benefiting ...

"Amazing Demand Tools"

What do you like best about DemandTools? We use Demand tool to extract the records on the basis of the scenarios for duplicate checks, bulk updating the records, converting leads, merging the records in bulk and we use it for de-duping What do you dislike about DemandTools? Sometimes it's crashes and slow it down the things What problems is DemandTools solving and how is that benefiting you? Through DT we are trying to update records in bulk, checking Salesforce data hygiene, merging the ...

"I've used Demand Tools for over 15 years with two employers to great success."

What do you like best about DemandTools? Demand Tools is easy to use and powerful for maintaining data hygiene and managing mass updates and imports. I can't imagine using Salesforce.com without it. What do you dislike about DemandTools? I have no complaints. The program performs reliably, is packed with useful functionality and support is great. What problems is DemandTools solving and how is that benefiting you? We use it primarily to remove duplicate data and to manage data transfers ...

"Director Systems & Operations"

What do you like best about DemandTools? My favorite thing about DemandTools is the ability to minipulated thousands of datasets in seconds. Tasks that would have taken my team days to complete can be done in seconds with DemandTools. What do you dislike about DemandTools? The downside is the cost. Being a non-profit organization our resouces our limited but there is no doubt that the value for the platform is worth it. I hope that there would be more discounts for non-profits in the ...