DemandTools Reviews in June 2026: User Ratings, Pros & Cons

"Admins fav tool"

What do you like best about DemandTools? I did not have to extract data in order to make mass edits. What do you dislike about DemandTools? The UI seemed dated. I also didn't like how the software didn't perform well during edits. What problems is DemandTools solving and how is that benefiting you? I was able to standardize data on the fly and query multiple objects fields. I was able to perform my duties twice as fast and I could schedule jobs.

"After 5 years using DemandTools. Awesome tool to keep our data clean and find matching records."

What do you like best about DemandTools? I love the "Find/ReportId's" feature that matches even to custom objects. Don't know how I managed without it, especially for larger spreadsheets where VLookups stall. The Single Table Dedupe merging features on any object are also invaluable to our business. What do you dislike about DemandTools? Wish it would handle duplicate contacts in AccountContactRelationship. You still have to manually remove the indirect contacts before merging Accounts. ...

"Product outdated - new company and pricing structure ruined a decent product "

What do you like best about DemandTools? Product had great features and was a great tool and a great price - was willing to put up with the outdated UI and that is was only available on a PC and a bit clunky - but with the huge price increases and new company philosophy and sales practices and support - it's no longer a viable option What do you dislike about DemandTools? New ownership completely changed the pricing model which makes it well overpriced for most sized organization. High ...

"Antiquated Tool"

What do you like best about DemandTools? When I was attempting to mass upload and insert before data loader was made available by SFDC, this was my go to tool. What do you dislike about DemandTools? It hasn't kept up with the times. What would seem like a simple dedupe feature to cross reference a list of accounts and compare against our current database so we don't create duplicates doesn't exist. Their support line's recommendation is to upload the list of accounts, create duplicates then ...

"PeopleImport has saved me so much time and frustration"

What do you like best about DemandTools? You can import into about 5 different objects in one process. Rather than having to segment out who is in the system and in what object (existing/non-existing Lead, Existing Contact, non-existent Contact at an existing Account,etc.), adding them to campaigns, and creating and assigning tasks in separate processes, I can do it all at the same time. What do you dislike about DemandTools? The learning curve about which settings to use can take some ...

"Cannot survive without DemandTools"

What do you like best about DemandTools? How does anyone manage their data without DemandTools? I cannot imagine life without this tool. Yes, it's a complex tool and difficult for most to set up but without it your data must be...awful. When you have an external list how can you possibly compare it to what you have without FindID? When you have duplicates how to you handle them--manually? Mass lead Conversions? No can do without DemandTools. What do you dislike about DemandTools? Honestly, ...

"Awesome Product"

What do you like best about DemandTools? The deduping ability and data manipulation tools are unparalleled. What do you dislike about DemandTools? It costs too much. Especially, there is no arrangement for consultants to use it on a client's behalf for a limited amount of time beyond the trial. If I could get a 3-month license at a fair price, I would sell a lot of them, Recommendations to others considering DemandTools: Keep bugging them to come out with a Mac version of the product. What ...

"Not very user friendly"

What do you like best about DemandTools? Not much - I mean, I like the end result if I can get the tasks I want done but the journey is a battle. What do you dislike about DemandTools? The user interface is outdated and clunky. It's not cloud-based so Mac users straight up can't have it. Everything is just far too confusing and complicated. What problems is DemandTools solving and how is that benefiting you? We mainly use this for deduping and converting objects in our CRM as well as some ...

"DemandTools = Data Quality Confidence"

What do you like best about DemandTools? I like how easy it is to get started. Literally all you have to do is log in. Pre-built scenarios mean you can really see the best way to work your data. What do you dislike about DemandTools? The interface is meh, but the tool is too powerful to care. What problems is DemandTools solving and how is that benefiting you? User adoption - users are confident in the data we have Reporting - quickly and easily standardized data means my reports and ...

"Wish I knew sooner"

What do you like best about DemandTools? Why haven't I heard of this sooner! It makes cleaning up our SFDC CRM database painless and easy! What do you dislike about DemandTools? Learning curve is a little steep but, completely doable for anyone wanting to learn it. What problems is DemandTools solving and how is that benefiting you? I am able to quickly change multiple custom objects as once and remove duplicates that have been plaguing our database for years.