DearDoc Reviews in September 2026: User Ratings, Pros & Cons

Scam and Con Artist

The sales rep con me into the fact that this is part of WebMd, and that they are not trying to sell anything. Wasted 40 min on the phone.

I had the absolute worst experience on a DECEIVING DearDoc sales call

I had the absolute worst experience, in my 30 years in business as a hypnotherapist, on a sales call with DearDoc.com. Representative Vincent Berardi, who ultimately reports to Joe Brown, founder of DearDoc.com. Vincent kept proudly saying on our call he was “transparent”, totally missing the point and not answering each inquiring question I genuinely posed. He kept telling me my answers were already woven into the balance of his presentation. Just past the first 45 minutes of our zoom ...

I agreed to the service based on very…

I agreed to the service based on very specific integration issues with EMR. They assured me they could do what they said. When they could not, they were adamant they would not refund payment, and continued to pursue activity and integration with my business. RUN, RUN AWAY FROM THESE PEOPLE they did not show any ounce of integrity!!!! If you get scammed file suit, the only way to stop this type of activity.

What a waste of my Time and energy Dear DOc SCAM

What a waste of my Time and energy. When they set up the initial call they made me think I was dealing with Web MD. Used very high pressure techniques, I thought I must be in the market for a used car. I had the salesperson name and tried to vet him before our call but was unsuccessful since I didnt know what company I was speaking to for sure. I even called Web MD to see if he worked for them. Avoid Dear Doc at all costs!!!!!!!! Because if you dont it will Cost You!! I tried to end the ...

Wasted 45 minutes before cutting off…

Wasted 45 minutes before cutting off his "half hour call". I vetted him in advance that if this is just a sales pitch don't bother in which he kept reassuring "WebMD...WebMD...WebMD...". Nothing to do with WebMD they're not on the phone to build your WebMD profile with "a quick survey" they want to sell you a $1000 a month chatbot. Once I cut him off asking "look, let's not dodge the bullet any longer is the point of this call to sell me a $1000 chatbot?" he hung up. LOL. Just tell the ...

Deardoc is a classic "Bate n Switch"…

Deardoc is a classic "Bate n Switch" policy comany. They promise you the patients/clients, take your money and say it will take more time to chagre you more. If your change your mind, they will never, ever refund your money! Use your hard-earned money elsewhere!

"Good Marketing Company"

What do you like best about DearDoc? I love getting all the patient reviews and how they help with negative reviews, Hugo is a great help What do you dislike about DearDoc? No direct notifications when a patient utilizes the text messaging What problems is DearDoc solving and how is that benefiting you? NA

"Good Marketing Company"

What do you like best about DearDoc? I love getting all the patient reviews and how they help with negative reviews, Hugo is a great help What do you dislike about DearDoc? No direct notifications when a patient utilizes the text messaging What problems is DearDoc solving and how is that benefiting you? NA

"Belligerent Sales person"

What do you like best about DearDoc? absolutely nothing. I used in several years ago and they're and unable to provide me with appropriate services. they blamed my practice for the lack of patients. They never took any responsibility. What do you dislike about DearDoc? dishonest marketing. I was asked to have a non-sales meeting to discuss WebMD . It turned into a ssales call for this product. I told him is applying and he became abusive verbally. I What problems is DearDoc solving and how ...

"Incredible tool for expanding your business and incorporating multiple functions into one platform!"

What do you like best about DearDoc? the dashboard has been a great help in tracking our clients throughout the different stages in our complex process and allows us to store all pertinent information in the notes attached to the opportunity card! What do you dislike about DearDoc? There are a few glitches I've noticed, but nothing too concerning and our customer success manager, Griffin, is always very effiecient and supportive in helping reslove any issues we come across! What problems is ...