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DearDoc - Patient Engagement Software

DearDoc Reviews in September 2026: User Ratings, Pros & Cons

Revolutionizing healthcare communication and patient reach.

4.24

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DearDoc offers custom pricing plan

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DearDoc Reviews & Ratings

4.24

Very Good

Based on 71 ratings & 83 reviews

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Rating Distribution

Excellent

(66)

Very Good

(2)

Good

(0)

Poor

(1)

Terrible

(14)

Spotsaas Editor’s POV

DearDoc's AI chat feature and 24/7 website engagement tools work well for practices looking to capture appointment requests outside business hours. However, pricing is a significant concern—multiple users report costs that exceed initial quotes, and contract terms have led to billing disputes. Before shortlisting, verify the exact monthly cost in writing, confirm ...Read more

DearDoc pros and cons

  • AI chatbot answers patient questions and schedules appointments, reducing staff workload.

  • Customer support is responsive and helpful in resolving issues and providing guidance.

  • Dashboard tracks clients and stores information efficiently.

  • Integrates with EMR systems to support operations and extend functionality.

  • Misleading sales tactics, falsely representing association with reputable entities like WebMD to push sales.

  • High-pressure sales techniques, deceptive practices, and aggressive behavior during sales calls.

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Showing 41-50 out of 83

SG

Scot Gubbels

11/11/25

5 out of 5

Worked with Nancy

Worked with Nancy

BP

Barb Park

11/09/25

5 out of 5

Nancy keeps it simple

Nancy keeps it simple. Easy to follow and great patience with my non-technology abilities!

SP

Spencer Park

11/09/25

5 out of 5

Great team

Great team, communication, and results.

OP

OptimaLife Practices

11/09/25

5 out of 5

Expert technical service and…

Knowledgeable technical service and guidance. Pablo seemed to be quite knowledgeable regarding optimizing google search information and SEO.

R

RejuvaMed

11/09/25

5 out of 5

Camille is always helpful and explains…

Camille is always helpful and explains everything perfectly.

FW

Fluid Water Therapy

11/09/25

5 out of 5

Amazing Team

Sarahi, Grecia, Hugo and Tate have been FANTASTIC! From the first day, they have been on point with everything. Would definitely recommend to work with Dear Doc and their great staff!

DS

Delta Spa

10/22/24

1 out of 5

FRAUD

I gave them 10grand to build 4 pages and host for 2 years. Was promised AI, SEO, Customer Reviews, etc...Got 3 sites and whole lot of excuses. Just went to BBB just to realize that this is what they do.

DK

Dimitri Koumanis

10/07/24

1 out of 5

Liars, bullies and terrible customer serice

Lied that they were representatives of WebMD. Aggressive, almost bully tactics. Became very rude when I told them I was not interested. Called me 3 times after I refused their services. I used their services 3 years ago and they are all hype, take your money and don't deliver anything of quality.

CP

Chris Patterson

09/16/24

1 out of 5

%100 a Scam company

The Sales person lied about what the call was about. They said it was to highlight my profile on Web MD, I asked him point blank if this was a Sales Pitch for anything and they promised it was not. I blocked off 30 minutes of my schedule and within the 1st minute of the call I could tell it was a indeed a sales pitch for Dear Doc. I told him no thank you and to have a great day and hung up, they called me back right away so I politely told him again no thanks, I'll research Dear Doc and get ...

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JF

Justin Foltz

09/12/24

1 out of 5

this is the second time they tried…

this is the second time they tried this. Say they are Web md only to try and get you to pay 1200 bucks for chat box. What a joke. NEVER AGREE TO THIS

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].