DearDoc Reviews in September 2026: User Ratings, Pros & Cons
Revolutionizing healthcare communication and patient reach.
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DearDoc offers custom pricing plan
DearDoc Reviews & Ratings
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Spotsaas Editor’s POV
DearDoc's AI chat feature and 24/7 website engagement tools work well for practices looking to capture appointment requests outside business hours. However, pricing is a significant concern—multiple users report costs that exceed initial quotes, and contract terms have led to billing disputes. Before shortlisting, verify the exact monthly cost in writing, confirm ...Read more
DearDoc pros and cons
AI chatbot answers patient questions and schedules appointments, reducing staff workload.
Customer support is responsive and helpful in resolving issues and providing guidance.
Dashboard tracks clients and stores information efficiently.
Integrates with EMR systems to support operations and extend functionality.
Misleading sales tactics, falsely representing association with reputable entities like WebMD to push sales.
High-pressure sales techniques, deceptive practices, and aggressive behavior during sales calls.
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Showing 31-40 out of 83
J
Julie
11/19/25
Camille was GREAT
Camille was GREAT! very helpful and patient.
MM
Mary Murison
11/19/25
Pablo was very knowledgeable and…
Pablo was very knowledgeable and efficient. He set up my social media accounts and addressed all of my needs.
DS
Dustin Sulak
11/18/25
Excellent On-boarding Experience
I worked with Pablo to get my Facebook and Instagram connected with DearDoc and he was a wizard. Through a Zoom meeting he took control of my screen, allowed me to watch and approve every step, and was able to quickly connect the accounts, grant the right access, troubleshoot a couple problems, and was very professional and courteous the whole time. So far my experience with DearDoc in general has been excellent. Onboarding with Sarahi has also been efficient and professional. Highly ...
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LA
LUCIANA ANDRUS
11/18/25
Top notch customer service
Sal from DearDoc was above and beyond helping me set up AI voice message. I felt like when I lost hope, he still had lots of patience and knowledge to make the process smooth and successful. I love of the skillful team from DearDoc and totally recommend if you are trying to take the technology in your business to the next level. They are all very skillful humans with hearts filled with compassion. Good job to all of you - my wish is that your business grows so much because you really care ...
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DG
Daniel Garrison
11/18/25
Michelle is amazing!
Exceptional Customer Service!I recently had the pleasure of working with a customer service representative at DearDoc who went absolutely above and beyond to help me. They were incredibly patient, knowledgeable, and genuinely invested in resolving my issue quickly.What impressed me most was their proactive communication and willingness to walk me through each step of the process. They didn't just solve my problem—they made sure I understood everything and felt confident moving forward.It's ...
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RB
Raphael Bones
11/17/25
Great costumer service
Great costumer service. Their staff is well prepared to educate clients.
CD
Caliegh D
11/17/25
Camille was very helpful
Camille was very responsive and helpful. She answered my question very promptly. Even after answering what I needed, she made sure to check if there was anything else I needed before ending the chat like some people have before. Would hope she helps me again in the future.
V
Vanessa
11/13/25
Sarahi was wonderful during onboarding
Sarahi was wonderful during onboarding. She was so kind, and made sure everything was done right. She’s both professional and personable, making onboarding a great experience.
KF
Kristen Fujii
11/12/25
Thank you Alejandrina!
Alejandrina has been great to work with so far! She is friendly and engaging, and has made a consistent effort to create a positive relationship with me and my practice. She has been patient and helpful in teaching me about DearDoc. I appreciate all of her help!
KK
Keyana Kroeker
11/12/25
DearPro/Doc has been great to work with…
DearPro/Doc has been great to work with and their customer service team makes it easy to schedule and make edits to campaigns.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].