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DearDoc - Patient Engagement Software

DearDoc Reviews in September 2026: User Ratings, Pros & Cons

Revolutionizing healthcare communication and patient reach.

4.24

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DearDoc offers custom pricing plan

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DearDoc Reviews & Ratings

4.24

Very Good

Based on 71 ratings & 83 reviews

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Rating Distribution

Excellent

(66)

Very Good

(2)

Good

(0)

Poor

(1)

Terrible

(14)

Spotsaas Editor’s POV

DearDoc's AI chat feature and 24/7 website engagement tools work well for practices looking to capture appointment requests outside business hours. However, pricing is a significant concern—multiple users report costs that exceed initial quotes, and contract terms have led to billing disputes. Before shortlisting, verify the exact monthly cost in writing, confirm ...Read more

DearDoc pros and cons

  • AI chatbot answers patient questions and schedules appointments, reducing staff workload.

  • Customer support is responsive and helpful in resolving issues and providing guidance.

  • Dashboard tracks clients and stores information efficiently.

  • Integrates with EMR systems to support operations and extend functionality.

  • Misleading sales tactics, falsely representing association with reputable entities like WebMD to push sales.

  • High-pressure sales techniques, deceptive practices, and aggressive behavior during sales calls.

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Showing 21-30 out of 83

DC

Dr. Corey A. Whitney

12/07/25

5 out of 5

Daniel from DearDoc was great.

Daniel was great. He listened to my ideas and direction without hesitation. I recommend DearDoc to all my fellow practitioners!

E

Esther

12/05/25

5 out of 5

We’ve been using Deardoc for a year

We’ve been using Deardoc for a year, and the results are consistent. The AI chat feels natural and patients love it. Highly recommend for any private practice.

N

Nidia

12/02/25

5 out of 5

Alberto was extremely helpful

Alberto was extremely helpful. He answered all of my questions and went above and beyond to assist me. He was patient and took the time to walk me through everything step by step. I truly appreciate his support!

ED

Eric Dzwonkowski

12/02/25

5 out of 5

Helpful insightful

Helpful insightful

T

TBW

11/30/25

5 out of 5

Great Service

They are great a responding and keeping you up do date. Always so willing to help!! I have enjoyed my services with them.

KC

Kelly Cerillo

11/23/25

5 out of 5

Experts

Dr. Alex and his team are the BEST!

J

Jasmine

11/23/25

5 out of 5

Michelle was super helpful and was able…

Michelle was super helpful and was able to get me the information I needed promptly. Great customer service.

KP

Katie P

11/21/25

5 out of 5

Jude is exceptional

Jude is exceptional. He goes above and beyond to make sure things are working, making sense, and has a great ear for listening. He has made our transition to DearDoc extremely pleasant.

BR

Bryce Reiser

11/19/25

5 out of 5

Alberto dominates

Alberto dominates. Helped me fix my issue in a few minutes and thats awesome since i dont know how to use computers!!

J

Jenny

11/19/25

5 out of 5

Answered my question within 10 minutes…

Answered my question within 10 minutes of sending the email. Very friendly as well! Thank you!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].