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DearDoc - Patient Engagement Software

DearDoc Reviews in September 2026: User Ratings, Pros & Cons

Revolutionizing healthcare communication and patient reach.

4.24

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DearDoc offers custom pricing plan

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DearDoc Reviews & Ratings

4.24

Very Good

Based on 71 ratings & 83 reviews

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Rating Distribution

Excellent

(66)

Very Good

(2)

Good

(0)

Poor

(1)

Terrible

(14)

Spotsaas Editor’s POV

DearDoc's AI chat feature and 24/7 website engagement tools work well for practices looking to capture appointment requests outside business hours. However, pricing is a significant concern—multiple users report costs that exceed initial quotes, and contract terms have led to billing disputes. Before shortlisting, verify the exact monthly cost in writing, confirm ...Read more

DearDoc pros and cons

  • AI chatbot answers patient questions and schedules appointments, reducing staff workload.

  • Customer support is responsive and helpful in resolving issues and providing guidance.

  • Dashboard tracks clients and stores information efficiently.

  • Integrates with EMR systems to support operations and extend functionality.

  • Misleading sales tactics, falsely representing association with reputable entities like WebMD to push sales.

  • High-pressure sales techniques, deceptive practices, and aggressive behavior during sales calls.

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Showing 11-20 out of 83

A

Angie

12/18/25

5 out of 5

Thanks Pablo!

Pablo has been awesome through the entire process with our website provider.

KE

Kaka'ako Eye Care

12/17/25

5 out of 5

Small Business Advertising and Analytics

Advertising and marketing for my small business always has seemed like a bit of a crapshoot. When we signed on with DearDoc, it gave us great analytics you can track and some nice features to promote reputation and website traffic. I like the website. I have loved the team. They are very responsive to questions and requests. I think they set realistic goals and met my expectations.

PV

Paul Vidal

12/16/25

5 out of 5

I’ve been with DearDoc for one month…

I’ve been with DearDoc for one month now and the on boarding experience with Nancy has been very positive. She answers my questions and figures out things that need to be addressed. I look forward to the coming months to see how DearDoc can help my practice grow.

NB

Nicole Bonham

12/15/25

5 out of 5

Swift solutions to my situation.

Swift solutions to my situation.

MR

Michael Risher

12/15/25

5 out of 5

Really fast response times and…

Really fast response times and attention to detail.

AC

Able Chiropractic

12/14/25

5 out of 5

Amazing Customer service

Amazing customer service, very prompt and took care of everything. Really love their user-friendly program with many features that cover all your needs. Highly appreciate the help learning all the features and getting max use of the program.

AD

Andy Danec

12/14/25

5 out of 5

Great experience with Nancy Sanchez

Great experience with Nancy Sanchez. She’s an unbelievable on board. You’ll be lucky if you get her.

JL

Jason Lane

12/14/25

5 out of 5

Pablo Hernandez did an excellent job

Pablo Hernandez did an excellent job. The quality of his work, attention to detail, and overall professionalism truly stood out. Communication was smooth, timelines were respected, and the final result exceeded expectations. It’s always refreshing to work with someone who takes real pride in what they do. Highly recommended.

TJ

Tara Jaeger

12/10/25

5 out of 5

AI Chat up and running

We had an issue with getting access to my website as I received the wrong email from them, however after I discovered this they got the AI chat up and running very quickly. Looking forward to see if it brings in the patients :)

JP

J. Patrick Lasher

12/07/25

5 out of 5

Very responsive and accommodating.

Very responsive and accommodating.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].