DealerCenter Review: Is It The Right Car Dealer Software For Your Team?
Best for SMB teams · Mid-market · Enterprise
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Starts from $50.00 / month when Billed Yearly
Express AutoPlexTrusted by teams including Express AutoPlex
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What is DealerCenter?
Transform the way you manage your dealers with DealerCenter, the ultimate all-in-one platform for dealer management. Say goodbye to the complexities of overseeing your workforce and effortlessly streamline your business operations with DealerCenter's cutting-edge technology. With a focus on facilitating connections between clients and active dealers, DealerCenter offers a comprehensive suite of tools to showcase inventory online and boost visibility. From automatic VIN coding and inventory import to MAX digital market demand analysis and pricing tools, DealerCenter equips you with everything you need to maximize exposure and drive sales. Elevate your lead engagement with DealerCenter CRM, a powerful solution that covers prospecting, automation, and reporting to take your conversions to new heights. Seamlessly integrate with Quickbooks and Accounting for real-time insights, manage inventory with ease, handle vehicle registration effortlessly, and ensure compliance with regulatory requirements. DealerCenter is designed to enhance your operational efficiency and help you stay ahead in the competitive automotive industry. With its user-friendly interface and robust features, DealerCenter empowers you to stay organized, efficient, and successful in managing your dealership business.
Pricing
Starts from $50.00 / month when Billed Yearly
Best For
Suited for solo users, small teams, SMBs, and enterprise
Security & Compliance
Data residency:🇺🇸
Platform
Browser Based (Cloud)
Mobile-first — limited web access
DealerCenter Software Demo
DealerCenter was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.
Who should consider DealerCenter
- Team types
- Large Enterprises, Small Business
Why teams choose DealerCenter
DealerCenter representatives provide personalized and helpful customer support, making users feel valued.
DealerCenter includes CRM, DMS, website integration, and credit reporting for dealership management.
The interface is easy to use, with training and support available from named representatives including William, Ryan, and Saul.
Is DealerCenter right for you?
What buyers should know before shortlisting DealerCenter
DealerCenter has been widely praised by users for its comprehensive features and user-friendly interface. Customers appreciate the personalized support received from their account managers, such as Ryan and William, who go above and beyond to assist with any queries or training needs.
The integration capabilities with lenders, inventory management, and finance tools stand out as key strengths. Additionally, users value the efficiency brought by DealerCenter in streamlining processes and making tasks like inventory updates and deal management easier.
While some users mentioned issues with pricing and occasional system updates without prior notice, the overall sentiment towards DealerCenter remains positive. The platform's ability to centralize various dealership operations into one system, including CRM, DMS, and website management, has been a significant benefit for many users.
DealerCenter's strong customer service, integration options, and user-friendly features make it a valuable solution for dealership needs.
DealerCenter pros and cons
- DealerCenter pros
DealerCenter representatives provide personalized and helpful customer support, making users feel valued.
DealerCenter includes CRM, DMS, website integration, and credit reporting for dealership management.
The interface is easy to use, with training and support available from named representatives including William, Ryan, and Saul.
- DealerCenter cons
Some users have experienced challenges with system updates being introduced without prior notification, leading to temporary disruptions and delays in issue resolution.
There are occasional complaints about pricing, with some users feeling that certain integrations or services may be costly, impacting overall value for money.
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Compare DealerCenter side-by-side with top Car Dealer Software alternatives.
What is the pricing of DealerCenter?
DealerCenter Pricing Plans
Dealer Management System
$60.00
per month
RouteOne, Dealertrack and CUDL Access
Full Inventory Management
eFax Deal Submissions to Any Lender
GWC and AUL Service Contracts
Contract Management with Free Forms Library
Show more +
Customer Management
$65.00
per month
Customer Pipeline Management
Marketing Campaign Tracking and Reporting
Unlimited Outbound and Inbound Text Messaging
Unlimited Email Messaging
Email Template Creation Tool
Show more +
Vehicle Booking Services
$50.00
per month
Unlimited vehicle booking with access to current and historical book values including wholesale, trade-in and retail
Mobile app enabled with VIN scan and auction run list features
Add inventory with values from the mobile app directly into DealerCenter
Rooftop subscription with unlimited users
Unlimited vehicle booking with access to current and historical book values including wholesale, trade-in and retail
Show more +
Weighing your options?
Not sure if DealerCenter fits your budget?
DealerCenter reviews and ratings
What buyers like
- DealerCenter representatives provide personalized and helpful customer support, making users feel valued.
- DealerCenter includes CRM, DMS, website integration, and credit reporting for dealership management.
- The interface is easy to use, with training and support available from named representatives including William, Ryan, and Saul.
Common complaints
- Some users have experienced challenges with system updates being introduced without prior notification, leading to temporary disruptions and delays in issue resolution.
- There are occasional complaints about pricing, with some users feeling that certain integrations or services may be costly, impacting overall value for money.
- Users report limited integration with certain financial companies, disrupting specific transaction workflows.
What users are saying
ET
eric T
01/09/24
"Ryan is the best"
What do you like best about DealerCenter? Ryan answers or calls back when free everytime i call. As a small business partner just getting off the ...
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MA
Mustafa A
06/01/23
"Great DMS very user friendly"
What do you like best about DealerCenter? Dealer center has been a great asset with the growth of our dealership, mostly because of my account manager ...
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LA
Liliana A
03/01/23
"Love it makes my job easier"
What do you like best about DealerCenter? There's a lot to learn from DealerCenter; William was very helpful in training me and reviewing my ...
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TE
TOM E
09/26/22
"Love The Products And Service"
What do you like best about DealerCenter? The website is the best! Landing page is top notch and it's well done. My Rep William R is great and always ...
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DR
Dino R
07/29/22
"Balkan Motors - DC"
What do you like best about DealerCenter? Its a one stop shop for all my dealership needs. My rep Charisma is a pleasure to work with and always goes ...
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EA
Eleazar A
06/07/22
"We have had a terrific experience with DealerCenter for almost a year by now"
What do you like best about DealerCenter? We really enjoy the integration with the website and the banks. It allows you to do several things without ...
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- See if DealerCenter fits your business
- Real pricing — no sales pressure
- A demo or quick answers, your call
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How big is your team?
We tailor recommendations to companies your size.
What are the features of DealerCenter?
Customer relationship management (CRM) is a tool that allows to keep track of all of the company's relationships and interactions with its c…
The process of procuring, maintaining, utilizing, and distributing a company's inventory is referred to as inventory management. This compri…
Reporting provides complete visibility of the project and a clear grasp of what has to be done to the on-site personnel. The reporting proce…
VIN Lookup is a powerful software feature designed to allow users to quickly and efficiently gather information about a vehicle by simply en…
DealerCenter security and data handling
Key compliance certifications and security features for IT and security teams evaluating DealerCenter.
Certifications
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Alternatives to DealerCenter
DealerCenter Customers
Express AutoPlex
DealerCenter Support Options
Frequently Asked Questions About DealerCenter
Common questions buyers ask before choosing DealerCenter.
DealerCenter is a Car Dealer Software. DealerCenter offers CRM, Inventory Management, VIN Lookup and many more functionalities.
Buyers commonly note the following limitations of DealerCenter: Some users have experienced challenges with system updates being introduced without prior notification, leading to temporary disruptions and delays in issue resolution.; There are occasional complaints about pricing, with some users feeling that certain integrations or services may be costly, impacting overall value for money.; Users report limited integration with certain financial companies, disrupting specific transaction workflows..
Some top alternatives to DealerCenter includes DealerSync, DealersLink, Dealerware, AutoJini and DealerBuilt.
DealerCenter offers Quotation Based, Subscription pricing models
The starting price of DealerCenter is $50.00/month when Billed Yearly
Ready to try it?
Get started with DealerCenter
Get connected with the team for a personalised demo.
About the reviewer
Rajat Gupta is the founder of Spotsaas. Over the past two years, he has reviewed 2,000+ tools across CRM, HR, AI, and finance — applying hands-on product research and a background in commerce and the CFA program to evaluate software through a business and ROI lens. His goal: help teams make software decisions they won't regret.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].