DataGrail Reviews in May 2025: User Ratings, Pros & Cons

"Leading edge software for DSAR automation and data mapping..."

What do you like best about DataGrail? There are only a handful of SaaS vendors competing for this market. DataGrail is one of the leaders. DataGrail is more cost-effective and streamlined than its closest competitor. Implementation was fast and efficient. The people (sales and implementation team are top notch, very professional). The product works as intended.

"Wish more product onboards were like DataGrail's"

What do you like best about DataGrail? It's really simple to set up, easy to follow instructions and fast to get ramp your team up, no need to create custom flows or heavy integrations, the UI is easy to follow and the team is quick to understand how to manage the tickets and requests.

"A perfect platform to assist clients with meeting their data privacy compliance needs."

What do you like best about DataGrail? Automated detection of API-connected systems is impressive. What do you dislike about DataGrail?

"DataGrail offer the best customer experience in terms of Communication and Collaboration"

What do you like best about DataGrail? All the reps that we have been working with are diligent with our requests and constantly checking in with us. What do you dislike about DataGrail?

"Amazing product, even better team!"

What do you like best about DataGrail? DataGrail has helped us streamline our process with easy+ fast integrations and a great process that ensures we remain compliant. Their communicative + eager-to-help team has provided in-depth training and is always available to answer questions quickly- which is especially important as we process time-sensitive requests.

"Datagrail has allowed us to scale and focus on actionable data subject requests"

What do you like best about DataGrail? Datagrail removes a lot of noise from our triaging and handling of data subject requests. The automation of mondane tasks saves us a lot of time.

"The tool is easy-to-use and the onboarding process is quick and effective!"

What do you like best about DataGrail? I loved the ease of setting up the integrations for all of our tools. We were able to integrate over a dozen of our tools in less than a half-hour!

"The tool we were missing to handle privacy related requests"

What do you like best about DataGrail? The workflow to handle requests is very simple, you can even backfill Datagrail with requests received prior to the implementation. They have connections with major SASS vendors and an API to connect your own system.

"Data privacy done right - a platform that adapts with the constant evolution of privacy compliance."

What do you like best about DataGrail? Customer service, ease of use, logically designed UI, attention to customer feedback to improve the product and experience

"Great Platform for GDPR and CCPA Requests"

What do you like best about DataGrail? The customer experience is great! They have a great team that works individually with me to ensure that my company's needs are met as we continue to best complete Data Access and Deletion requests.