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DataEQ - Social Media Analytics Tools

DataEQ Review: Is It The Right Social Media Analytics Tools For Your Team?

Best for SMB teams · Mid-market · Enterprise

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DataEQ offers custom pricing plan

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SantamSantam

Trusted by many companies including Virgin Active

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What is DataEQ?

DataEQ provides powerful, actionable insights to large organizations utilizing Artificial Intelligence and human intelligence. With custom solutions geared towards customer service & experience, as well as market conduct & risk management, you can trust DataEQ, formerly known as BrandsEye, to help you make strategic decisions based on public and customer feedback.

Pricing

  • DataEQ offers custom pricing plan

Best For

Suited for solo users, small teams, SMBs, and enterprise

Security & Compliance

  • Data residency:🇺🇸

DataEQ Software Demo

DataEQ was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Who should consider DataEQ

Team types
Large Enterprises, Medium Business

Why teams choose DataEQ

  • Provides deep insights through a combination of AI and human analysis.

  • Customizable solutions cater to specific organizational needs.

  • Focuses on market conduct and risk management.

Is DataEQ right for you?

What buyers should know before shortlisting DataEQ

BrandsEye's DataEQ is hailed for its exceptional qualities that set it apart in the realm of social media tracking tools. Customers rave about the platform's ability to provide accurate, human-verified data instantly, tailored to specific needs.

The inclusion of BrandsEye's crowd verification for sentiment analysis adds depth and confidence to insights, making it a standout feature. Users appreciate the responsive support team that collaborates closely to meet analytic requirements efficiently.

The user-friendly interface and comprehensive analytic reporting options are highlighted as key strengths, especially the automated sentiment allocation feature. The tool's versatility in creating and managing dashboards, along with daily automated reports, streamline monitoring tasks.

Customers also praise the superb service and detailed reports provided by the BrandsEye team. While there are subtle mentions of occasional dislikes such as minor feature adjustments, the overwhelming sentiment is overwhelmingly positive, emphasizing BrandsEye's exceptional customer service and transformative impact on social media monitoring.

Pros and cons

DataEQ pros and cons

  • DataEQ pros
  • Provides deep insights through a combination of AI and human analysis.

  • Customizable solutions cater to specific organizational needs.

  • Focuses on market conduct and risk management.

  • DataEQ cons
  • Complex setup may deter smaller businesses.

  • Requires dedicated resources for effective use.

19 verified reviews

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Connect with the team for a personalised demo.

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Still comparing?

See how it stacks up

Compare DataEQ side-by-side with top Social Media Analytics Tools alternatives.

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Unmetric
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+9 more
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What is the pricing of DataEQ?

DataEQ uses custom pricing — plans are tailored to your team size and needs. Contact them for a quote.

Free TrialNot available
PricingDataEQ offers custom pricing
Pricing Model
Quotation Based

DataEQ reviews and ratings

What buyers like

  • Provides high-quality human-verified data from a variety of public sources.
  • Responsive and supportive customer service and development team.
  • Useful for gaining insights into sentiments, themes, and news globally.

Common complaints

  • Newcomers may find the richness of features and customizations overwhelming without adequate support.
  • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

Rating Distribution

Excellent

(17)

Very Good

(1)

Good

(1)

Poor

(0)

Poor

(0)

What users are saying

AU

Anonymous User

11/13/22

5 out of 5

"I love DataEQ and would recommend a friend"

What do you like best about DataEQ? Sentiments and also ratings.I love how sentiments work What do you dislike about DataEQ?

AU

Anonymous User

09/22/21

5 out of 5

"Highest quality human-verified, accurate data backed up by a superbly responsive support team."

What do you like best about DataEQ? Most helpful is that we can launch new data collections almost instantly, tailored exactly to our specifications, ...

Read more

AU

Anonymous User

08/31/17

5 out of 5

"It is best for insights like an ad and it articulate news around the globe."

What do you like best about DataEQ? I like to engage to the real insight stories. What do you dislike about DataEQ?

DS

Darren S

07/24/17

4.5 out of 5

"Rocking the Daisies and BrandsEye"

What do you like best about DataEQ? BrandsEye allows us to: - Access to demographics of those engaging with brand & connecting with specific target ...

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AU

Anonymous User

06/07/17

4.5 out of 5

"BrandsEye is great for all your social media tracking needs."

What do you like best about DataEQ? If you are looking for an analytics product that doesn't just monitor, but truly listens to online conversations ...

Read more

AU

Anonymous User

10/27/16

4.5 out of 5

"Great tool"

What do you like best about DataEQ? Really good UI and fantastic, helpful support system. It's always great to know there's someone on the other side ...

Read more

Security & Compliance

DataEQ security and data handling

Key compliance certifications and security features for IT and security teams evaluating DataEQ.

Certifications

HIPAA✗ Not certified

Developer & data

Data residency
🇺🇸

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DataEQ Customers

Virgin Active-logo

Virgin Active

Liberty-logo

Liberty

absa-logo

absa

Santam-logo

Santam

Help & Contact

DataEQ Support Options

Customer ServiceOnline
LocationLondon, England

Frequently Asked Questions About DataEQ

Common questions buyers ask before choosing DataEQ.

Buyers commonly note the following limitations of DataEQ: Complex setup may deter smaller businesses.; Requires dedicated resources for effective use.; Not beginner-friendly due to its advanced features..

Some top alternatives to DataEQ includes Twitter Analytics, Unmetric, Social Opinion, Crowdbabble and Bewgle.

DataEQ offers Quotation Based pricing model

We don't have information regarding integrations of the DataEQ as of now.

The starting price is not disclosed by DataEQ. You can visit DataEQ pricing page to get the latest pricing.

Ready to try it?

Get started with DataEQ

Get connected with the team for a personalised demo.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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