Cvent Reviews in July 2026: User Ratings, Pros & Cons

Intuitive, Robust Event Management Software

What do you like best? Cvent is intuitive and very user-friendly. It has numerous integrations that make it a perfect software for medium-larger-sized companies. My favorite integration is with SFDC as our sales team uses it on a daily basis and it significantly decreases the amount of manual work for the team. What do you dislike? The support isn't always the best. CSM response time is varied and the overseas team doesn't always know what's going on. There's also very high turnover so ...

An ideal software for event management.

PROS & CONS What are the best aspects of this product? I can completely customize the experience of attendee all throghout the process. I do this via data tags, advanced filters, and registration settings. The software is intricate. It offers a plenty of functionality. What aspects are problematic or could work better? It's not always intuitive. The same goes for its user-friendly approach. Thankfully, they've got an awesome support team. What specific problems in your company ...

So much data!

What do you like best? I love the data export that you can get from using Cvent! Taking the time on the front end to stack the questions with the kind of data you're hoping to report on gives AMAZING results. What do you dislike? Cvent is extremely time consuming on the front end, even when comfortable with the event entering, it's clunky to create but well worth it. Recommendations to others considering the product Take the time to take the tutorials and familiarize yourself with ...

What any event planner would want plus an integration that's really seamless!

PROS & CONS What are the best aspects of this product? I like how it's easy to use in sending invites and being able to manage registrations. Before, rooming lists and invites took up a bulk of time. Cvent ensured that such processes run more efficiently. A great functionality for my team is being able to share registration reports and activity with colleagues in real-time. What aspects are problematic or could work better? The only thing I hate is not getting the chance to ...

CVENT rocks!

What do you like best? I love the customer support team. I have been setting up training with our rep and they have been extremely helpful. It is great to have assistance like this without an extra cost. What do you dislike? I wish there were more customize-able email and website templates. With the non HTML settings on my webpage I am only able to adjust certain color settings and not all of them. Also a library of stock images would be awesome! (For webpage backgrounds ...

A life saving management tool with integration!

PROS & CONS What are the best aspects of this product? I like all toolls are seamlessly interacting with each other. I've been utilizng the event management tool for my current event site as well as online registration. I've been using OnArrival, which offers quick and a great check-in experience for attendees. I make use of Social Wall and the lead tracking program. What aspects are problematic or could work better? It's a bit complicated in using registration content builders. ...

Powerful, but incredibly unintuitive

What do you like best? There are a lot of features to use in the Cvent platform; you can build your registration site and have full control over registrant information, and with a few extra add-on costs, you can plan badge printing and distribution through them, you can build the app with them, and even travel and accommodation details. What do you dislike? While there are lots of available features, good luck finding all of them without lots of time spent looking for them or time on ...

Cvent for Enterprise

What do you like best? Admin capabilities, ability to scale, interface with mobile app, ease of sign up for contacts (customer flow, templating capabilities What do you dislike? outdated interface and user flow, html templating is limited and has to be hacked together, new event module missing some key functionality (but legacy one still fully functional, intermittent/casual users have difficulty with administering events Recommendations to others considering the product Negotiate ...

Limitless, in-depth, and constantly making improvements!

PROS & CONS What are the best aspects of this product? Cvent provides plenty of event solutions in their menu. I love the feel for the company and the brand. They're frequently making improvements in their offerings. They always put the end-user first and foremost. What aspects are problematic or could work better? Whenever it involves creating registration sites, there are a number of ways it can be customized. This makes the standard registration site a bit overwhelming for the ...

Great as a Registration Tool

What do you like best? Extremely user friendly and quick to learn. What do you dislike? Customer Support can be discouraging, and customizing of the event website is difficult and limiting. Recommendations to others considering the product I am rather computer savvy so it's easy for me to pick up. There are times when I contact customer support I know more than them and that is discuouraging because then I'm routed to a bunch of different support reps. Initially when we started ...