Cvent Reviews in July 2026: User Ratings, Pros & Cons

Flexible enough for "out of the box" users

What do you like best? Cvent is very flexible for "out of the box" thinkers. What do you dislike? Enhancements are based on the number of requests verses the usability across the platform. There are enhancements that would make logical sense based on the system that have yet to be implemented. Furthermore, the reports are not consistent across the various modules of the system. Recommendations to others considering the product Cvent is a highly customizable and flexible management ...

Cvent is the industry leader for a reason!

What do you like best? Cvent has allowed our event so team to effectively manage 350-400 events a year because of its robust system. BOth the simplicity of express events and being able to build multi track, multi reg types has increased our productivity beyond measure. The Crowd Conpass app integration is also a huge value add to our team and clients on-site during events What do you dislike? The log in process for Crowd Compass and limitations in express events. Although it is meant ...

Customer service saves CVent's somewhat outdated platform

What do you like best? Customer service is excellent. There are plenty of options for customization but they aren't organized in the most thoughtful layout. Once you learn the ropes though it's a solid performance that is reliable. What do you dislike? Rigid appearance of platform, old school reporting, exporting takes a long time and registration set up is tricky. Flexibility for customization is limited. Recommendations to others considering the product It's expensive but it ...

Nimble Event Tech

What do you like best? The help and support that Cvent provides is amazing. Their resource library is expansive and their support team is always quick to find a solution and help with questions. What do you dislike? There is a sharp learning curve when it comes to learning the tool. The navigation isn't second nature at first. As with all thing, though, practice makes perfect. Recommendations to others considering the product A technical admin with a background in event management ...

All inclusive

What do you like best? I like that I can do a lot with cvent. Hotel sourcing, room placements, registration, name badges. All you need is in the click of a button. So easy! What do you dislike? The price! It is expensive for smaller businesses but you are getting a lot for what you pay for. What business problems are you solving with the product? What benefits have you realized? Keeping a lot (if not all of event's information in one place is really helpful. It is easy to keep ...

Meetings & Events Assistant

What do you like best? I love the Cvent customer service and the Cvent Community. The customer service is exceptional and I love how you can chose to chat, call or submit a question within the community. Every time I call Cvent I know that I am going to be treated with respect and my concern or question is going to be taken seriously. I enjoy not having to be on hold for a long period of time waiting for an operator and I love how it is 24 hour service. What do you dislike? Cvent as a ...

An exceptional event management tool

What do you like best? The platform is very user friendly. It was easy to learn and quickly set up events. The dashboard is great for overview of each event for a quick glance. Cvent's customer service team is extremely helpful in troubleshooting any issues. What do you dislike? I don't like that there is limited editing for the templates when it comes to image/logo resizing, the colors and backgrounds. Particularly for the express event template. What business problems are you ...

The Best Event Management Platform

What do you like best? There are so many things to love about cvent that it is difficult to pick just one. Some highlights include the reporting features (especially as they roll out reports 2.0, how user friendly it is, the OnArrival check in features, their help and support features, and their RFP solution. What do you dislike? Cvent is so robust that sometimes it can be difficult to figure out the best way to set up an event. It can also be confusing because there are multiple ways ...

Robust and easy-to-use event management software

What do you like best? Cvent offers so many options and ways to customize each event to to ensure all needs are met. From the templates, to the registration process, Cvent allows you to display and capture just about any information you will need. Even if the information is highly customized, the reporting features are very easy to use, so any customized information is still easily pulled into a report. I like the interface the best - edits and additions are easy to make. And even if ...

Lots of depth, seemingly endless possibilities, AND, always improving!

What do you like best? Cvent offers a wide menu of event solutions, but my favorite part is really how I feel about the brand and company as a whole. They are constantly improving their offerings and always keeping the end user in mind. I appreciate the progressive attitude they take with their solutions. What do you dislike? When building registration sites, there are so many ways you can customize it that a standard registration site can be a little daunting to a new user. However, ...