Cvent Reviews in July 2026: User Ratings, Pros & Cons

A life saving management tool with integration!

PROS & CONS What are the best aspects of this product? I like all toolls are seamlessly interacting with each other. I've been utilizng the event management tool for my current event site as well as online registration. I've been using OnArrival, which offers quick and a great check-in experience for attendees. I make use of Social Wall and the lead tracking program. What aspects are problematic or could work better? It's a bit complicated in using registration content builders. ...

Lead Workshop Coordinator

What do you like best? I love how easy it is to track our registrations across multiple events; run reports that that give me a great snapshot of financials, event specific questions, and other pertinent information. What do you dislike? Sometimes it is to robust and doesn't offer WYSIWYG (What you see is what you get so when you want to make a change to a registration process, sometimes it is hard to find where to make that change. What business problems are you solving with the ...

Great Event Management Software

What do you like best? I loved using this software to manage multiple events. Probably the best part of cvent, though, is the amazing customer support and custom reporting options. What do you dislike? The registration portal options are a little dated. We were using these for tech events and would have preferred them to look more sophisticated. Recommendations to others considering the product There are reports built into cvent which are really helpful, but take advantage of custom ...

Cvent is a life changer!

PROS & CONS What are the best aspects of this product? Customer service with Cvent is unlike anything I've ever seen. Responses to e-mail come within a few hours. Each person I've dealt with have been nothing but accommodating. They were really a big help. What aspects are problematic or could work better? I was hoping there was some way in getting the trade show registration organized. This is better off than manipulating current pathways in accommodating a trade show. It'd be nice ...

The best solution on the market

What do you like best? This is the only event solution that integrates everything under one roof that an end user can administrate from planning to completion. I love it. Very robust. What do you dislike? For our needs, the exhibitor management options are lacking in functionality. It seems Cvent is working on improving this now. What business problems are you solving with the product? What benefits have you realized? From reporting to communication with attendees, this simplifies ...

Planner friendly, concise database

What do you like best? Cvent is planner-friendly by offering a one-stop shop for sourcing and submitting proposals to destinations. This is especially useful for planners who are doing multiple events at one time, keeps all the information in one spot and allows for sorting. What do you dislike? I wish there were ways for convention bureaus to have more access to what planners are sending to the destination. You have limited access to what is coming into the market and only know about ...

Love Cvent!

What do you like best? I love that Cvent notifies me as soon as my clients send in an RFP. It gives me time to monitor my responses and the friendly reminders of when the deadline is coming to respond. The system is incredibly user friendly. What do you dislike? The only thing I dislike about Cvent is that some of the information is not always found back in Delphi. The disconnect between the two programs can be frustrating. What business problems are you solving with the product? ...

A time saver for me!

PROS & CONS What are the best aspects of this product? I like its ability to automate a lot for me in terms of reminders and confirmations. I've been using it to successfully sell ad programs to customers. I also sell ad programs to book attendees on our trips. Even for small office events, I find it very useful. What aspects are problematic or could work better? The learning curve of the system can take up a lot of time. It can also be confusing. But it was all worth the hassle in ...

Cvent did a seamless job operation integration while helping us save a lot of time.

PROS & CONS What are the best aspects of this product? We're operating as a multi-client firm. We have communication and event needs that vary in simplicity and complexity. After looking into a number of platforms the past several months, CVENT happens to be the only platform capable of delivering setups for any intricate event. Its greatest functionality is that it's now capable of integrating communication, internet platforms, events, membership details, and CE tracking in a single ...

Great but can be confusing?

What do you like best? It's pretty simple to use for basic email marketing, it's easy to learn and to teach. I like that when they do updates, they aren't drastic changes that change how you use the platform and how it functions. What do you dislike? I dislike the reporting aspect of it. It's really difficult to find the reports or data that you're looking for. Also, the survey pages you can create through Cvent are super out dated looking, I don't know if a lot of people use them. ...