Cvent Reviews in July 2026: User Ratings, Pros & Cons

Steamless Check-in with Cvent OnArrival

What do you like best? What I like best about Cvent OnArrival is that you have several options to choose from based on the size of your events. I've used everything from Premium to Event in A Box. I've enjoyed both experiences and made check-in stress-free and quick for attendees. What do you dislike? At the moment, I cannot think of anything that I dislike. It would be nice to be able to change what level per event rather than paying for one service for an entire year. Our events ...

Efficient Platform

What do you like best? Once you know how to use the platform it is so efficient. The different templates available give you a wide array of fun designs when making an event. You can customize it based on the type of client or event! The past platforms I used did not have this feature. The on OnArrival makes it easy to keep a record of the attendees when signing them in. The programs I do give attendees a prepaid debit card and there is a field as they sign that reflects that amount which ...

A great piece to have!

PROS & CONS What are the best aspects of this product? One biggest thing I like is how honest their people are. They're partnering up with me so I can achieve my goals. They link me with fellow planners so the best practices are being shared. It's more than just the technology aspect but how to successfully operate a department too. What aspects are problematic or could work better? Certain tweaks need to be made to make travel modules work a bit better. Thing is, it won't come up ...

Would recommend - new Flex Interface is game changer

What do you like best? New Flex interface - even though we have had our challenges with it, we know the growing pains will be worth it in the long run. hard to describe how much easier it is than our old tools. Integration with the mobile app is such a time saver! What do you dislike? With the number of accounts they have and active users, you are most likely a very small fish in a very big pond. Enhancement requests feel like they go into a black hole. Really wish they would also ...

Very simple administrative interface compared to others.

What do you like best? Once you learn a few key words, it becomes extremely intuitive and logical to navigate. What do you dislike? As with any off the shelf solution, it has limitations on what you can do. Recommendations to others considering the product Compared to other event management tool, Cvent can handle small intimate dinners to large complex events. It can also integrate with many other systems. It's intuitive and flexible enough to meet many business needs. What ...

Customer Service at its Finest!

What do you like best? What I love the best so far about Cvent is the incredible responsiveness and attention to my associations' needs! They are not just pushing every product line at me in hopes I'll add them - it's discussions around what I need, what my attendees need, how we work, how my meeting works, etc. What do you dislike? I don't really have a negative yet but hoping that our activation phase keeps going smoothly! What business problems are you solving with the product? ...

All You Need for Event Management

What do you like best? Cvent's suite of event planning software integrates everything in one place. From your contact list to your venue RFP process to speaker abstracts to registration to mobile app. What do you dislike? You'll spend a pretty penny for the software; however the time and frustration it saves your event, sales and marketing teams is well worth the investment! Recommendations to others considering the product Best mobile app there is! I've used Double Dutch and ...

PROFESSIONAL BUT SIMPLE

What do you like best? I love everything that is being added onto the CVENT Meeting management software. It's getting to be so much more inclusive and functional. The original version for building registration sites was somewhat difficult and confusing for those of us that do not know HTML. Flex is a wonderful introduction into the future of every user software. Kudos and thank you for the forward thinking! Customer service is outstanding! What do you dislike? Somewhat cumbersome and ...

Cvent collaboration

What do you like best? Being able to house all aspects of my event in one place and being able to share important analytics with my stakeholders. Integration between mobile app and registration to allow my attendees the opportunity to handle their changes in real time. What do you dislike? The areas in which we have not been pleased mainly correlated to the antiquated look and feel of Cvent. However, this has been greatly improved with the introduction of Flex! Recommendations to ...

Cvent

What do you like best? The fact that they listen to customer feedback and make an effort to incorporate that into their roadmap. Cvent provides an enterprise solution for my events from start to finish. What do you dislike? Abstract management was launched too soon. It didn’t have all the features to be functional. Also, some services, pricing is prohibitive for our not for profit budget. Recommendations to others considering the product Understand your needs, and what your ...