Cvent Reviews in July 2026: User Ratings, Pros & Cons

Feedback for Cvent Event Registration Tool/Customer Service

What do you like best? It's the most flexible and advanced tool for attendee registration. What do you dislike? Noting but like it to grow more. I do not hate it. Recommendations to others considering the product With the kind of innovations going on in Cvent, I am sure it will be unbeatable in the near future to come. Keep up the good work and all the best. What business problems are you solving with the product? What benefits have you realized? Attendee registration, website ...

Great event platform management platform!

What do you like best? Cvent is my go to for event management, and gives me the opportunity to connect with so many planners. It is so easy to use for both the planner and supplier and makes the process very smooth. What do you dislike? If you don't get certified you have no idea how much you're missing out on. There is no flashing button telling you to do it, so just do it! Some planners also do not stay up top of the RFP's and update them. Recommendations to others considering ...

My favorite event software!!

What do you like best? Cvent has it all!! I love that we were able to go green and have the ability to update events as the changes occur and keep all attendees connected 24/7. What do you dislike? While I love cvent it can get pricey depending on how many additional features you want to use and add. The costs can quickly add up for large events. What business problems are you solving with the product? What benefits have you realized? The biggest problem we solved with cvent is ...

What a great partner we found!

What do you like best? I enjoy everything about this app, its intuitive and very useful. The reporting allows us to track ROI, attendee participation, popular workshops and manage the budget. When using this software with Crowd Compass it makes the entire integration easy. We've also just integrated Sales Force with the software which allows us merge much needed data about our members. What do you dislike? The good thing about this company is that they are always improving, so the ...

Improved Experience for All of Our Attendees

What do you like best? Even though Cvent has the most advanced registration system, they are always striving to make it better than it already is for the planners and the registrants. What do you dislike? Nothing, I have always been able to work with Cvent on any issue and figure out a solution or ways that it can work better for me. Recommendations to others considering the product Definitely reach out to Cvent and see how they can make it best work for you! What business problems ...

Cvent helps our team

What do you like best? Customized reports and questions help us to build reports/questions on what we need to kow about our registrants, register different types of people (sponsors, exhibitors, etc. The support system if you submit a case is very fast and responsive. There are multiple ways to contact them and they were great when we needed to use them internationally. What do you dislike? Ability to brand our registrations with our logos/colors without using coding. Sometimes can ...

Have been using CVent for 3 Years

What do you like best? The automation of the registration process for all of our events has saved a huge aount of time. My team run around 120 events a year and CVent makes the arduous task of managing invitees very simple. What do you dislike? Some of the customer facing aspects can be a bit clunky and not very user friendly - CVent are fixing this with the launch of CVent Flex. Very excited about this new update! Recommendations to others considering the product Spend the time on ...

Wasted 1.5hrs on Cust Svc CHAT!

I am completely livid with the wasted 1.5hrs I spent with a customer service agent (Shajo on a chat to get venue ideas. He couldn't move forward without a budget, so I got him one off the internet. Then, he insisted on a zip code, so I gave him one in the area we wanted our event. He did not tell me there wasn't enough of a selection in the area I wanted and that we'd have to cross over the bay if we wanted more. It wasn't until the end that I discovered that! So when he asked me if there ...

Innovative Year at SigEp

What do you like best? We spend the last year and a half innovating our use of Cvent it's really paid off. We've worked to update experience for our attendees from when they arrive (using OnArrival to survey feedback when they arrive back home. What do you dislike? Although it's in the works - we wish we could jump ahead to using Flex this year for our events! Recommendations to others considering the product Reach out to other organizations that use it and see the benefit from a ...

Very great and always Upgrading

What do you like best? I like the fact that the software is forever upgrading and collecting feedback to make improvements. The more continuous feedback that might be provided for an issue the more chance that cvent will try to resolve the issue. What do you dislike? I dislike that i might get advice from my customer service rep on how to implement something for my event... but i can hear something totally different from someone from their call center if i ask the same question. Also, ...