Cvent Reviews in July 2026: User Ratings, Pros & Cons

Cvent is Every Event Professional's Life Saver!

What do you like best? I really like the totality of what Cvent provides on every level of event management from start to finish. You can find the location for your event through their RFP system, create complex registration paths, create individual event sites with supreme detail and promote this event through their html email section. There are endless options in reporting and budgeting is also streamlined within the program. The event in a box keeps my sanity in check at the events to ...

Very Customizable - takes some time to figure it out

What do you like best? The software seems endlessly customizable - reporting function is extremely helpful - easy to use sales point What do you dislike? It takes a lot of time to really get to know how to use the product (training helps! - a lot of the features that play well into the customization can make simple things a pain to change (you may need to change a setting in 3 different places to get what you want Recommendations to others considering the product Have the employees ...

User-friendly process

What do you like best? Our organization primarily uses the Event Management side of Cvent, and I love that it is user-friendly and allows for a completely customized event website. The customer support staff is also extremely helpful and quick to respond. What do you dislike? While most things on Cvent are able to be customized, some processes are very long and involved, which feels less intuitive on the back end. I have also had issues on certain web browsers with the system (it runs ...

Cvent = Clear & Easy Event Management

What do you like best? I like the reporting features the most. I can set up automatic reports to be sent to selected individuals or distribution lists. What do you dislike? I don't have any dislikes so far. The customer support is excellent if I have any issues or questions. Recommendations to others considering the product I recommended Cvent to our sister cruise line brands already. Seabourn and Carnival Cruise Line are using Cvent under my license. What business problems are ...

Great event software

What do you like best? Cvent makes it easy to manage events - they cover all the options and helped our organization think of new ways to present our events to potential attendees. Additionally, they helped us start accepting online payments while we were working out details of how to manage registration payments so that we didn't have to struggle to understand merchant services until we were ready. What do you dislike? Having to select a certain number of attendees per year feels ...

Cvent has moved our organization into the "Big Leagues" of Event Management

What do you like best? We like the fact that it is such a capable system. From event creation, through registration and data management and reporting, the system allows us to make decisions on data, not guesswork. What do you dislike? We were really not prepared for the amount of training it requires for staff to become fully competent using the system. A bit more advance notice and explanation of why a client should commit to training ahead of time will prevent some "PD shock." ...

CVENT Keeps Our Events on Track

What do you like best? We use Cvent for our events and conferences. Cvent makes it easy to keep track of several different types of registrations, speakers and sessions. I cant imagine trying to do a big event or conference without the organization that cvent provides. What do you dislike? I do wish there were more built in customization options for the website section. We generally end up building a separate site and then linking to Cvent for registration/information. Recommendations ...

Most useful tool for an event planner

What do you like best? The ease of service. Everything is really easy for you to set up and manage on your own. However, if you do need assistance, Cvent always has someone ready to help you. What do you dislike? Sometimes the reporting can be a little off and confusing. But, as I mentioned above, you can always call Cvent and someone will help you. I also find it a bit frustrating having to pre-pay for registrants. I wish there was a way to bill us after the year of all registrations ...

Cvent review

What do you like best? Cvent is a very robust tool with endless options for event management, and has a lot of flexibility. What do you dislike? Account management, is not the best, changing manager every other year, and there is no rapport built there. Recommendations to others considering the product this tool provides a lot of options for event management, but all of it's capabilities can sometimes be overwhelming. With Cvent, you can count on a great support staff that walks you ...

CVENT Support is the best!

What do you like best? CVENT support is awesome. Everyone I have dealt with is completely knowledgeable of the product. Some days I'm super swamped and can't get on the phone with support so I use their chat feature. A recap of every call and chat is sent to you in email. A recap of all open tickets can also be found in the community section of the product. If the support cannot solve the problem in a timely manner over phone or chat, they will let you know so that you don't have to wait. ...