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Last updated:

8.9

Spot Score

Customer.io - Marketing Automation Software

Customer.io Pricing Plans & Top Alternatives in 2026

Personalized marketing, simplified.

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User Ratings

Trusted by 254,745+ software buyers annually.

Main Features

  • Analytics (ROI Tracking)
  • Campaign Segmentation
  • Channel Management
  • Email Drip Campaigns

Pricing

  • Starts from $100/Month

  • Free Trial available

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Customer.io Pricing

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"Intuitive and user-friendly platform with an excellent interface, simplifying the process for marketers and non-technical users alike."

Free Trial

✓ Available

Try it free →

Starting Price

$100 / /Month

Pricing Model

Free TrialSubscriptionQuotation Based

No credit card required · Cancel anytime · Free trial included

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Customer.io Pricing Plans Explained

Essentials

$100

/Month

Individuals & small teams
  • Up to 5,000 profiles included *

  • Send Emails, Push, In-App, and SMS

  • Visual Workflow Builder

  • Segmentation

  • Two Workspaces

  • Email Support

  • Customer Community

Enterprise

Large teams & enterprises
  • Includes features of Premium plan, plus

  • Managed Infrastructure *

  • Customer Success Manager

  • Quarterly Success Reviews

  • Enterprise Technical Support *

  • Audit Logging & Data Governance *

  • Parcel Business Licenses

  • Migration Support *

Need a plan for 50+ users?

Get volume pricing, dedicated onboarding, and a custom contract. Switching from another tool? Customer.io supports data import to get you set up quickly.

Talk to Sales →

Pricing sourced from Customer.io's official website as of May 2026. For the latest pricing, visit their website.

Best Customer.io Alternatives (Free & Paid)

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, Customer.io offers a free trial — no credit card required. You can test core features before committing to a paid plan. Start your free trial →

Customer.io offers Free Trial, Subscription, Quotation Based pricing. Plans start from $100//Month. View all Customer.io pricing plans →

The starting price of Customer.io is $100/Month

Customer.io does not have a permanently free plan, but it does offer a free trial so you can evaluate the product before committing to a paid subscription.

Most subscription-based tools including Customer.io offer a discount when you choose annual billing over monthly. Annual plans typically save 15–40% compared to paying month-to-month. Check Customer.io's pricing page for exact savings.

Most SaaS products including Customer.io allow you to cancel your subscription at any time. For monthly plans, cancellation typically takes effect at the end of the current billing cycle. For annual plans, refund policies vary — check Customer.io's terms or contact their support team for details.

Customer.io offers a free tier or trial that works well for small teams and startups just getting started. As you grow, paid plans provide more capacity and advanced features. See all plans to find the best fit.

Help & Contact

Customer.io Support Options

Customer ServiceOnline
LocationPortland, Oregon

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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